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Zoho

Zoho WorkDrive

Composite Score

8.1 /10

CX Score

8.4 /10

41 Reviews Write a Review

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What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

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Awards & Recognition

Zoho WorkDrive won the following awards in the Enterprise Content Management - Midmarket category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2025

Product Impact
Conflict Resolution

2025

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2024

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

87 Plan to Renew

7
Since last award

88 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Respectful

Feature Ratings

Average 82

Collaboration

Search

Access Permissions Management

Mobile

ECM Document Management

Ediscovery Audit Trail

Metadata Management

File Conversion

Workflow Process Automation

File Approvals Esignatures

Capture Channels

Vendor Capability Ratings

Average 81

Business Value Created

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Content Collaboration

Score 8.9

View Zoho WorkDrive in this category (opens in a new tab)

Document Management

Score 8.9

View Zoho WorkDrive in this category (opens in a new tab)

Zoho WorkDrive Reviews

Wole O.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Great product, easy to use.

Likeliness to Recommend

7 /10

What differentiates Zoho WorkDrive from other similar products?

Emphasis on team collaboration.

What is your favorite aspect of this product?

Team folders, real time notifications

What do you dislike most about this product?

Not had something I dislike

What recommendations would you give to someone considering this product?

Offers ability to collaborate with teams

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Katerina R.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

file storage

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

A very userful feature of direct synchonization in desktop of computer creating a direct local link as a local PC drive where I always keep files and setup backups for files on the company. Zoho work drive allows storing files and mange them in the centralised way.

What do you dislike most about this product?

zoho work drive also facilites collaborative file editing by our team and our stores files while work on the projects,

Pros

Performance Enhancing
Enables Productivity
Caring
Respectful

Marik M.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

I am really satisfied with its flexibility.

Likeliness to Recommend

10 /10

What differentiates Zoho WorkDrive from other similar products?

The capability to set passwords and limited time access plus block downloads for files.

What is your favorite aspect of this product?

The capability to set passwords and limited time access plus block downloads for files.

What do you dislike most about this product?

UI. It could be better.

What recommendations would you give to someone considering this product?

Get it. It will make your file sharing experience seemless.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Zoho WorkDrive

What is Zoho WorkDrive?

Company Details

Book a Free Demo Today!

Awards & Recognition

Zoho WorkDrive Ratings

87 Likeliness to Recommend

87 Plan to Renew

7 Since last award

88 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Zoho WorkDrive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Search The system can search an entire body of a document for a keyword or phrase.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Capture Channels Variety of ways a file can be ingested into the ECM system

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Content Collaboration

Document Management

Zoho WorkDrive Reviews

Wole O.

Great product, easy to use.

Likeliness to Recommend

Pros

Katerina R.

file storage

Likeliness to Recommend

Pros

Marik M.

I am really satisfied with its flexibility.

Likeliness to Recommend

Pros

7
Since last award

3
Since last award

Feature Ratings

Collaboration

Search

Access Permissions Management

Mobile

ECM Document Management

Ediscovery Audit Trail

Metadata Management

File Conversion

Workflow Process Automation

File Approvals Esignatures

Capture Channels

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support