Zoho

Zoho People

8.1 /10

70 Reviews Write a Review

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What is Zoho People?

Crafted to build a happier workforce. We take care of your HR processes while you take care of your employees. Be it employee onboarding, attendance management, time tracking or appraisals - We've got it all covered.

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Awards & Recognition

Zoho People won the following awards in the Workforce Management - Midmarket category

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2024 Emotional Footprint Champion

Latest Award, 2024

6 Top Rated Capabilities

7 Top Rated Features

2023

7 Top Rated Capabilities

5 Top Rated Features

2022

Zoho People Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho People.

83 Likeliness to Recommend

89 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho People?

4% Negative

10% Neutral

86% Positive

Pros

Reliable
Fair
Performance Enhancing
Helps Innovate

Feature Ratings

Average 82

Time Capture Virtual

Rate Policies

Workforce Planning and Forecasting

Shift Management

Workforce Dashboards and Reporting

Time Capture Physical

Absence Management

Workforce Scheduling

Staffing

Attendance Management and Policies

Labor Costing and Splitting

Vendor Capability Ratings

Average 80

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Also Featured in...

Human Capital Management - Midmarket

Score 8.6

View Zoho People in this category (opens in a new tab)

Zoho People Reviews

Esther R.

Role: Sales Marketing
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

Great and Reliable Workforce Management System

Likeliness to Recommend

10 /10

What differentiates Zoho People from other similar products?

Zoho People is an easy to use workforce management tool. The reliability and accuracy of Zoho People differentiates it from the other similar products. Again, Zoho People has an easy to customize interface.

What is your favorite aspect of this product?

My favourite aspect about Zoho People is how fast the support team responds. It is a complete workforce management system. Its capabilities are incredibly amazing.

What do you dislike most about this product?

Zoho People functions effectively. For the period I have been using Zoho People, there is nothing that has been disappointing me.

What recommendations would you give to someone considering this product?

If you are looking for a perfect workforce management software, it's advisable to consider Zoho People. It has the best features.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Aug 2021

A Great Workforce Management Software

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Aug 2021

Simple & Fast Product

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Zoho People

What is Zoho People?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

Zoho People Ratings

83 Likeliness to Recommend

89 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Zoho People?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Time Capture Virtual The use of device-agnostic methods to clock-in/out of a shift or role.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Human Capital Management - Midmarket

Zoho People Reviews

Esther R.

Great and Reliable Workforce Management System

Likeliness to Recommend

Pros

A Great Workforce Management Software

Likeliness to Recommend

Pros

Simple & Fast Product

Likeliness to Recommend

Pros

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Feature Ratings

Time Capture Virtual

Rate Policies

Workforce Planning and Forecasting

Shift Management

Workforce Dashboards and Reporting

Time Capture Physical

Absence Management

Workforce Scheduling

Staffing

Attendance Management and Policies

Labor Costing and Splitting

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support