Zoho People Logo Award Winner Product Badge
Zoho People Logo Award Winner Product Badge
Zoho Corporation

Zoho People

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Zoho People
8.6 /10

What is Zoho People?

Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.

Company Details


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Awards & Recognition

Zoho People won the following awards in the Workforce Management - Midmarket category

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Zoho People Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho People.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho People?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 84

Shift Management

88

Time Capture Physical

86

Staffing

85

Time Capture

84

Absence Management

84

Workforce Scheduling

83

Attendance Management and Policies

83

Workforce Dashboards and Reporting

82

Workforce Planning and Forecasting

81

Rate Policies

81

Labor Costing and Splitting

78

Vendor Capability Ratings

Average 79

Business Value Created

84

Quality of Features

81

Ease of Implementation

81

Breadth of Features

81

Ease of IT Administration

81

Ease of Data Integration

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Ease of Customization

78

Availability and Quality of Training

77

Vendor Support

77

Zoho People Reviews

Ben J.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Balacing HR management

Likeliness to Recommend

9 /10

What differentiates Zoho People from other similar products?

With a centralized approval system, we have the ability to effectively manage employee absences, allowing a clearer and more organized control over staff availability, using tools like Zoho People, we can not only manage Key Result Areas (KRAs), but also the competencies and skill sets of each employee, this facilitates a comprehensive performance evaluation, as it allows aligning organizational expectations with individual capabilities, and the assessment modules provide us with valuable data that helps identify both employee strengths and areas for improvement, which in turn can guide training and professional development.

What is your favorite aspect of this product?

Leave management becomes simple and efficient with this tool, as it simplifies the leave request process and allows employees to easily access their leave balance and vacation days, through the application, workers can request leave directly, which speeds up approval and reduces the administrative burden for supervisors, in addition, the system provides accurate tracking of working time, effectively recording hours worked, as well as overtime and compensatory hours, this feature not only helps maintain a detailed and accurate record, but also facilitates human resource planning and ensures compliance with labor regulations.

What do you dislike most about this product?

From my perspective, I consider that the interface presents an excessively cluttered design, which can complicate the navigation experience for users, this lack of clarity and organization can generate frustration when trying to locate specific functions or information, since the elements are arranged in a way that does not favor easy and quick access, a cleaner and more structured design could significantly improve usability, allowing us and other users to perform tasks more efficiently and with less effort, by simplifying the interface and making it more intuitive, it could optimize not only the interaction, but also increase satisfaction.

What recommendations would you give to someone considering this product?

The tool proves to be very intuitive and simple to use, making it an ideal choice for complex human resource management challenges, its ability to centralize various functions, such as leave management, attendance tracking, timesheet development and the onboarding process for new employees, allows organizations to handle all of these tasks efficiently from one place, this not only saves time, but also reduces the possibility of errors that can arise when using multiple dispersed systems. By offering a comprehensive solution, this tool is perfectly suited to the needs of companies looking to optimize their human resources processes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Sarvesh G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2026

Zoho Saves me time on basic HR work

Likeliness to Recommend

10 /10

What differentiates Zoho People from other similar products?

I like Zoho People because it keeps the HR tasks I need in one place. I can quickly check attendance, leave details, and employee information without opening several tools. The interface also feels simple to me, so I did not need much time to get used to it. That makes my daily work a bit easier.

What is your favorite aspect of this product?

My favorite part is how easy it is to check my attendance and leave details. I often use it when I need to check my leave balance or look at past records. I do not have to ask someone from HR for basic details, which saves me time. The simple layout also makes it easy to find things quickly.

What do you dislike most about this product?

The part I like least is that some options take a few extra clicks to reach. When I am in a hurry, I sometimes have to look around before finding the setting I need. I also feel the mobile experience could be a little smoother. It works fine overall, but these small things can be annoying during a busy day.

What recommendations would you give to someone considering this product?

I would suggest setting up the leave rules and employee details properly before rolling it out to the team. That made things much easier for me later. I also recommend showing employees the basic features at the start, especially attendance and leave. Once everyone gets used to it, it cuts down a lot of small HR questions.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Mujbur R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2026

Reliable, but overly complex for daily use

Likeliness to Recommend

9 /10

What differentiates Zoho People from other similar products?

Zoho People stands out for its simple interface, strong customization options, and seamless integration with other Zoho applications, making it easy to manage HR tasks efficiently.

What is your favorite aspect of this product?

My favorite aspect is how easy it is to customize workflows and manage day-to-day HR activities.

What do you dislike most about this product?

The reporting features feel limited, and some advanced analytics are missing.

What recommendations would you give to someone considering this product?

Start with the core features, customize gradually, and evaluate integrations early to ensure it fits your HR processes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Inspires Innovation

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