What is Zoho Cliq?
Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Cliq?
Pros
- Fair
- Reliable
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Document Collaboration
Search
Granular Access Management
Integration With Productivity Tools
Cross Platform Support
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Implementation
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Availability and Quality of Training
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Zoho Cliq Reviews
Tony M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Best internal communications platform
Likeliness to Recommend
What differentiates Zoho Cliq from other similar products?
The one main differentiating factor of Zoho cliq is the mobile application that it offers. It is a very robust platform and very easy to navigate through Zoho Cliq
What is your favorite aspect of this product?
The calling feature is super awesome in Zoho Cliq. Also, it is very easy to share my screen
What do you dislike most about this product?
Group calling or huddle feature is not there which makes it hard to communicate with multiple team members at the same time
What recommendations would you give to someone considering this product?
Very good tool to purchase, especially for small and medium level businesses.
Pros
- Reliable
- Client Friendly Policies
- Appreciates Incumbent Status
- Continually Improving Product
Sangeetha S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Best Team Collaboration Software.
Likeliness to Recommend
What differentiates Zoho Cliq from other similar products?
Almost all the features that a chat application needs are there in Zoho Cliq. I can keep all my communications and productivity in one app. I don't have to move around and I can easily connect with my colleagues in my preferred methods and keep track of out works easily.
What is your favorite aspect of this product?
Easy-to-use software which makes communication easy with the team. Good tool for remote work management.
What do you dislike most about this product?
The only issue we faces is the app is slightly lagging at times as the notifications don't arrive instantly.
What recommendations would you give to someone considering this product?
It's easy to get started with Zoho cliq. The conversations are smooth with good video quality where we can share our screen with our team mates. Good tool for remote work management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Susang R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Good internal communication tool
Likeliness to Recommend
What differentiates Zoho Cliq from other similar products?
Zoho cliq is very easy to use and integrates well with other Zoho products. The main advantage with Zoho cliq is the screen sharing and calling capabilities that make is a one stop shop for business conversations
What is your favorite aspect of this product?
The ability to make calls to all my teammates and also share my screen while talking to them
What do you dislike most about this product?
The notification aspect of the software is some buggy and doesn't provide the correct notification. We need to turn it on again to reset it. This could be corrected
What recommendations would you give to someone considering this product?
This is a very good internal communication tool that every business can use
Pros
- Trustworthy
- Effective Service
- Caring
- Client Friendly Policies
Cons
- Under Delivered
- Less Performance Enhancing
- Leverages Incumbent Status