Zoho

Zoho Analytics

8.8 /10

58 Reviews Write a Review

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes.

Company Details

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Awards & Recognition

Zoho Analytics won the following awards in the Sales Analytics category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

90 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

0% Negative

7% Neutral

93% Positive

Pros

Respectful
Transparent
Security Protects
Performance Enhancing

Feature Ratings

Average 85

Dashboard

Pipeline Planning

Predictive Sales Forecasting

Data Ingestion and Interoperability

Intelligent Alerts and Notifications

Visual Pipeline Monitoring

Territory Analytics and Management

Predictive Time-Series Reporting & Analytics

Scenario Analysis

Collaboration

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of Data Integration

Business Value Created

Ease of IT Administration

Breadth of Features

Quality of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.2

View Zoho Analytics in this category (opens in a new tab)

Zoho Analytics Reviews

Amir H.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

One of the best tool I have used

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

The tool comes with a free trial to test the software before making an informed decision.

What is your favorite aspect of this product?

Integrating Zoho analytics into our website was straightforward and never required any technical knowledge nor taking a lot of time. I like the user interface of the tool which is easy and quick to navigate through

What do you dislike most about this product?

Zoho support team takes a lot of time to respond to questions where by if the case is urgent, you need to wait for about 7 hrs to receive a response which sets us back whenever we get a technical challenge with the tool

What recommendations would you give to someone considering this product?

Yes, I would recommend it because it is easy to use and does not cost a lot of money

Pros

Performance Enhancing
Efficient Service
Caring
Includes Product Enhancements

Husnah A.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Comprehensive tool

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

It has a comprehensive reporting feature that is easy to understand to read data analytics and the tool can also fetch data from external sources with just using a simple tag of code.

What is your favorite aspect of this product?

Zoho analytics is easy to deploy and implement as does not require any technical knowledge

What do you dislike most about this product?

I do see any dislike about the tool yet only that they should consider lowering the cost of the tool

What recommendations would you give to someone considering this product?

Yes, I would recommend the tool for any business because the tool is easy to use and does not require a lot of money

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Caring

Arinda J.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Has good features

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

It works well with every business website and comes with simple step integrations with other tools, It has unique feature that measure footprints and records events of users on our website, the most viewed pages and how long they often interact with our website and an application

What is your favorite aspect of this product?

I like the customer support team, they are always responsive to technical questions and on time, I also like the pricing of the software as it does not cost so much money compared to other website analytic tools.

What do you dislike most about this product?

You need to have some technical knowledge to understand the data and it becomes too expensive in the long run, also exporting data from the tool is too slow and consumes a lot of time.

What recommendations would you give to someone considering this product?

I would recommend the software because it is pricey and comes with good feature

Pros

Reliable
Caring
Respectful
Over Delivered

Zoho Analytics

What is Zoho Analytics?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Zoho Analytics Ratings

90 Likeliness to Recommend

1 Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Zoho Analytics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Dashboard Generate presentation ready QBRs, reports and dashboards. Includes progress to goal, growth forecasts, average sales cycle and ACV, and lead source analysis.

Pipeline Planning Determine how much pipeline is necessary to meet revenue targets, specifically, understand if there is sufficient pipeline coverage for a given quarter.

Predictive Sales Forecasting Includes the ability to project sales/revenue over a specified period of time, using a combination of historical performance and/or external signals.

Data Ingestion and Interoperability Includes bidirectional connections with external sources of data i.e. CRM Systems and Marketing Automation Tools, to improve the breadth of contact information.

Intelligent Alerts and Notifications Includes notifications across a range of channels including in-platform (tray notification), SMS and email customized to trigger in specific circumstances.

Visual Pipeline Monitoring Includes customizable visualizations of the sales pipeline for monitoring pipeline health, risk, quality and goal progression.

Territory Analytics and Management Includes the ability to analyze capacity and allocate resources for targeting key segments in a given territory or market.

Predictive Time-Series Reporting & Analytics Includes time-series analytics on critical sales metrics, including forecasts, pipeline, activity, and quota attainment.

Scenario Analysis The solution provides the ability to create and model different projected revenue and growth scenarios based on multivariate, user-defined conditions.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Artificial Intelligence-Based Insights Includes predictive insights and forecasted on artificial intelligence rather than purely historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Zoho Analytics Reviews

Amir H.

One of the best tool I have used

Likeliness to Recommend

Pros

Husnah A.

Comprehensive tool

Likeliness to Recommend

Pros

Arinda J.

Has good features

Likeliness to Recommend

Pros

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Feature Ratings

Dashboard

Pipeline Planning

Predictive Sales Forecasting

Data Ingestion and Interoperability

Intelligent Alerts and Notifications

Visual Pipeline Monitoring

Territory Analytics and Management

Predictive Time-Series Reporting & Analytics

Scenario Analysis

Collaboration

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Business Value Created

Ease of IT Administration

Breadth of Features

Quality of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness