Zapier Inc

Zapier

8.9 /10

111 Reviews Write a Review

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What is Zapier?

Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.

Company Details

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Awards & Recognition

Zapier won the following awards in the Data Integration category

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Zapier Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zapier.

90 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zapier?

2% Negative

3% Neutral

95% Positive

Pros

Enables Productivity
Performance Enhancing
Saves Time
Trustworthy

Feature Ratings

Average 84

iPaaS

Real Time Integration

Data Security

Data Virtualization

Synchronization and Replication

Metadata Management

API Management and Orchestration

Data Quality Profiling and Cleansing

Exception Handling and Notifications

Batch Integration

Administrative Features

Vendor Capability Ratings

Average 85

Ease of Data Integration

Business Value Created

Quality of Features

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Zapier Reviews

Takunda A. M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Easy to build no-code workflows

Likeliness to Recommend

9 /10

What differentiates Zapier from other similar products?

User-friendly interface and a large library of connectors

What is your favorite aspect of this product?

The interface is very user-friendly

What do you dislike most about this product?

Limited customisation

What recommendations would you give to someone considering this product?

Try it out, it's versatile with a lot of connectors

Pros

Continually Improving Product
Transparent
Helps Innovate
Performance Enhancing

Yash W.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Great for automation, needs more apps & simplicity

Likeliness to Recommend

10 /10

What differentiates Zapier from other similar products?

Zapier stands out because it connects loads of apps. Like, more than most others. It's also really easy to set up without needing to know coding. But it's not just that, it's also 'bout how it can do complex tasks, making work stuff simpler for everyone.

What is your favorite aspect of this product?

What bugs me most about this product is the cost. It can get pretty steep, especially for small businesses or folks just starting out. And sometimes, it gets tricky to make it do exactly what you need. Feels like it could be more user-friendly, you know?

What do you dislike most about this product?

It is little bit complex and have no help in knowing which products to use best for my use case.

What recommendations would you give to someone considering this product?

Keep track of costs. Also, explore other options and see what all things you can use before implementing anything. You can also ask for help and the support can guide you for it,

Pros

Continually Improving Product
Unique Features
Efficient Service
Inspires Innovation

Caleb J.

Role: Sales Marketing
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Integrate Anything with Anything without code!

Likeliness to Recommend

10 /10

What differentiates Zapier from other similar products?

To be honest, I don't know of any product that does what Zapier does. It can integrate almost anything with almost anything else.

What is your favorite aspect of this product?

the fact that I can build back end tools without coding.

What do you dislike most about this product?

The time it takes to set up/test.

What recommendations would you give to someone considering this product?

Stay organized and plan well and the implementation will be easy.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Zapier

What is Zapier?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

Zapier Ratings

90 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Zapier?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

iPaaS Includes iPaaS (Cloud hosting) features and other advanced integration capabilities

Real Time Integration Able to integrate data in near-real time and handle movement of data from a source to target. Monitoring for changes in a data source in a non-invasive manner.

Data Security Includes ability to hide sensitive data by masking with special characters or anonymous information.

Data Virtualization Includes ability to create views joining disparate data sources without the need for persistence.

Synchronization and Replication Includes the ability to accurately catch, reflect, and correct changes in data across multiple data stores.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

API Management and Orchestration Includes publishing, promoting and overseeing APIs and Orchestration Services.

Data Quality Profiling and Cleansing Includes data cleansing, reconciliation, and profiling across multiple sources in batch mode.

Exception Handling and Notifications Ability to catch, report, and handle exceptions; includes transaction logging and event viewing.

Batch Integration Includes ability to schedule integration processes to run on a periodic basis to control the movement of data from a source to target.

Administrative Features Includes basic aspects of data extraction, transformation, and loading. Administrative console and process viewing, interruption, restart, cancel, and rollback.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Zapier Reviews

Takunda A. M.

Easy to build no-code workflows

Likeliness to Recommend

Pros

Yash W.

Great for automation, needs more apps & simplicity

Likeliness to Recommend

Pros

Caleb J.

Integrate Anything with Anything without code!

Likeliness to Recommend

Pros

Most Popular Zapier Comparisons

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Feature Ratings

iPaaS

Real Time Integration

Data Security

Data Virtualization

Synchronization and Replication

Metadata Management

API Management and Orchestration

Data Quality Profiling and Cleansing

Exception Handling and Notifications

Batch Integration

Administrative Features

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Quality of Features

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Vendor Support