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Zapier Logo Award Winner Product Badge
Zapier Inc

Zapier

8.9 /10
Category
Zapier
8.9 /10

What is Zapier?

Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.

Company Details


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Awards & Recognition

Zapier won the following awards in the Data Integration category

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Zapier Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zapier.

90 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zapier?

2% Negative
3% Neutral
95% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Saves Time
  • Trustworthy

Feature Ratings

Average 84

iPaaS

88

Real Time Integration

87

Data Virtualization

86

Data Security

86

Synchronization and Replication

86

Metadata Management

85

Data Quality Profiling and Cleansing

85

API Management and Orchestration

85

Exception Handling and Notifications

84

Batch Integration

83

Administrative Features

82

Vendor Capability Ratings

Average 84

Ease of Data Integration

95

Breadth of Features

93

Quality of Features

93

Ease of IT Administration

92

Ease of Customization

91

Product Strategy and Rate of Improvement

91

Ease of Implementation

89

Availability and Quality of Training

87

Usability and Intuitiveness

87

Business Value Created

84

Vendor Support

80

Zapier Reviews

Gabriel J.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

Effective tool with various integration options.

Likeliness to Recommend

9 /10

What differentiates Zapier from other similar products?

The task Automation and the tool support.

What is your favorite aspect of this product?

The tool reminders are very active and multiple data connectors.

What do you dislike most about this product?

Zapier has no minor issues.

What recommendations would you give to someone considering this product?

Web-based solution for easy data flow Automation and nice for productive coordination.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Wei L.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2020

Great tool for automating workflow.

Likeliness to Recommend

10 /10

What differentiates Zapier from other similar products?

they are continuing to link up with more and more apps.

What is your favorite aspect of this product?

Their innovation to drive new stuff.

What do you dislike most about this product?

Some data format jumbles up. eg DD/MM/YY could become MM/DD/YY when it translate thro diff apps.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Meagan J.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2020

Easy task Automating Product.

Likeliness to Recommend

9 /10

What differentiates Zapier from other similar products?

The multiple data source connection. Lead capturing capability.

What is your favorite aspect of this product?

The data flow Automation ability and the integration with many different platforms.

What do you dislike most about this product?

I dislike nothing on this platform, its an easy tool to set up.

What recommendations would you give to someone considering this product?

Amazing tool with auto post capabilities for posting on various social media platforms. Updates are also Automated with this system and it has a friendly interface.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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