What is Yotpo?
Yotpo is an eCommerce marketing platform, helping thousands of forward-thinking brands like Rebecca Minkoff, MVMT, Bob’s Discount Furniture, and Steve Madden accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting experiences that spark and sustain customer relationships.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Yotpo?
Pros
- Trustworthy
- Efficient Service
- Caring
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Omnichannel Experience
Customer Relationship Management
Member Portal
Rewards Management
Card Management
Activity Tracking
Open API
Customer Segmentation
Artificial Intelligence / Machine Learning
Pricing Promotions
Vendor Capability Ratings
Vendor Support
Ease of Data Integration
Ease of Implementation
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Customization
Yotpo Reviews
Barnaby B.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
Most secure security software
Likeliness to Recommend
What differentiates Yotpo from other similar products?
It offers a great selection of tools that provide the user total control over the database. The algorithms and encoding technique are tried and tested. It finds the security's weaknesses and strengthens it to make it strong. It provides a variety of capabilities to manage user access controls and aids in keeping track of user activity.
What is your favorite aspect of this product?
Yotpo assists me in managing how people access the database, and it's useful for database administrators as we need to provide reports and submit to audits. It offers a means of monitoring users and determines whether they need to log into a specific database. I adore how users are tracked and how they are authenticated when they access the database.
What do you dislike most about this product?
Even though defects are rare, resolving them can take some time, and since you have set hours exclusively for help, I don't believe the service is worthwhile. Perhaps that could use a little tweaking. Its secret corporate policy prevents users from having complete control over databases.
What recommendations would you give to someone considering this product?
We are certain that the encrypting service performs as intended. Other than that, it is quite beginner-friendly and user-friendly. It includes a few features that have helped people save a ton of time. Despite the fact that it's brand-new to the market, after testing it out, we can claim that it is a secure and trustworthy platform. You should give it a shot.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Harry R.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
New but emerging data security software.
Likeliness to Recommend
What differentiates Yotpo from other similar products?
Yotpo shields equipment and data from loss, theft, or use while travelling. To avoid data intrusion, it gives you the ability to remotely find, lock, and erase the devices you control. Yotpo guards against data leaks from companies with remote workers to maintain privacy, safety, and a competitive nature.
What is your favorite aspect of this product?
Yotpo is a sophisticated tool that assists with full, automated user access level management. You can do this to establish a baseline for security settings and to keep track of changes over time. It contains monitoring components that can be used to compare variations over time and make pictures. It makes use of sophisticated encryption algorithms and is quite safe.
What do you dislike most about this product?
Among the things that strikes out is the price, and the user interface may use some updating. It doesn't significantly affect its powers, but given the price, I would anticipate a little much more. Debugging and troubleshooting require a lot of time.
What recommendations would you give to someone considering this product?
Yotpo offers an astonishing array of security measures. It's simple to set up, works with well-known cloud providers like Amazon Web Services (AWS), Microsoft Azure, and others, and logs user attempts to reach a database. It is being used to control access for various users to various levels of the database. Additionally, outcomes should be safeguarded and logged.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing