Xperience by Kentico Logo Award Winner Product Badge
Xperience by Kentico Logo Award Winner Product Badge
Kentico Software

Xperience by Kentico

8.3 /10
Category
Xperience by Kentico
8.3 /10

What is Xperience by Kentico?

Kentico is an award-winning provider of digital experience platforms that enable businesses to drive better outcomes with fewer resources by delivering multichannel digital experiences using a hybrid headless approach. Its digital experience platform (DXP), Xperience by Kentico, minimizes overhead by focusing on real customer needs. With a wide set of capabilities, it empowers teams to deliver better customer experiences through multiple channels faster.

Company Details


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Awards & Recognition

Xperience by Kentico won the following awards in the Digital Experience - Midmarket category

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Xperience by Kentico Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xperience by Kentico.

84 Likeliness to Recommend

3
Since last award

90 Plan to Renew

10
Since last award

76 Satisfaction of Cost Relative to Value

10
Since last award


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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xperience by Kentico?

5% Negative
17% Neutral
78% Positive

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Transparent

Feature Ratings

Average 80

Content Security

85

Web Publishing Capabilities

82

Management Interface

82

Content Repository

81

Translation Facilitation

80

Analytics and Reporting

80

Multi Channel Support

78

E-Commerce Integration

77

Standard Templates

77

Digital Asset Management

75

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of IT Administration

82

Ease of Customization

79

Product Strategy and Rate of Improvement

79

Ease of Implementation

79

Ease of Data Integration

79

Vendor Support

78

Usability and Intuitiveness

77

Breadth of Features

76

Business Value Created

76

Availability and Quality of Training

75

Xperience by Kentico Reviews

Kyle C.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Kentico is high end CMS product at a low cost.

Likeliness to Recommend

9 /10

What differentiates Xperience by Kentico from other similar products?

Kentico is on par with the feature and functionality of many large CMS providers in the space for the fraction of the cost.

What is your favorite aspect of this product?

Customizable platform with a large opportunity for custom development and integration.

What do you dislike most about this product?

The analytics and marketing features are sub-par compared to other marketing specific platforms in the market.

What recommendations would you give to someone considering this product?

Make sure you find the right implementation partner when enabling as the setup is one of the most important steps in ensuring usability for back end users once you launch.

Pros

  • Reliable
  • Enables Productivity
  • Transparent
  • Security Protects

Danny W.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Kentico continues to be amongst the best .net CMS

Likeliness to Recommend

10 /10

What differentiates Xperience by Kentico from other similar products?

Lots of different features

What is your favorite aspect of this product?

.net core support

What do you dislike most about this product?

back end CMS is sitll legacy .net

What recommendations would you give to someone considering this product?

I am not sure

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

Todd F.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to learn but expensive

Likeliness to Recommend

8 /10

What differentiates Xperience by Kentico from other similar products?

In many ways, Xperience is the industry standard. Similar products are available, but they aren't as easy to master or have the functionality provided by Xperience.

What is your favorite aspect of this product?

Xperience offers an intuitive interface for managing our website. I have let other staff members create and update content in the past because I didn't feel comfortable making changes to our site. With Xperience, my mindset has changed, and I am willing to make updates when needed. I feel comfortable with the tools provided.

What do you dislike most about this product?

The cost. Xperience is a great tool, but the cost has increased significantly over the last three years. If we ever make a change to a different option, it will not be because of service or quality, it will be because of cost.

What recommendations would you give to someone considering this product?

Find a trustworthy partner to help develop and execute your Xperience integration. Once you have the tools up and running, you will be thankful that you had a partner help you maneuver through the initial stages.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Respectful

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