Wrike Customer Reviews 2024

Wrike

9.1 /10

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What is Wrike?

Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.

Company Details

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Awards & Recognition

Wrike won the following awards in the Product Management category

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Service Experience

2023

2022 Data Quadrant Gold Medalist

2022

11 Top Rated Capabilities

9 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

89 Likeliness to Recommend

93 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

3% Negative

0% Neutral

97% Positive

Pros

Generous Negotitation
Transparent
Friendly Negotiation
Security Protects

Feature Ratings

Average 88

Feature Management

Social Collaboration

Product Management

Workflow Management

Backlog Management

Release Planning

User Needs Management

ALM Integration

Visual Roadmap

Idea Management

Strategic Vision

Vendor Capability Ratings

Average 86

Ease of Implementation

Breadth of Features

Business Value Created

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Also Featured in...

Professional Services Automation

Score 9.1

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Project Portfolio Management - Enterprise

Score 9.1

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Task Management

Score 9.1

View Wrike in this category (opens in a new tab)

Project Management - Enterprise

Score 8.9

View Wrike in this category (opens in a new tab)

Wrike Reviews

alex t.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

Very easy to use

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

It's cost friendly compared to other similar products.

What is your favorite aspect of this product?

It's the best when it comes to managing tasks. Also it's the best when it comes to collaboration of projects.

What do you dislike most about this product?

It's the best,i have no dislike towards it.

What recommendations would you give to someone considering this product?

To give it a try since it does not disappoint when it comes to project management and planning.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Paul M.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Wrike provides effective performance

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

That this platform offers very understandable functionalities that allow you to work optimally in any scenario that presents some difficulty, making it simpler and allowing you to manage your work in general terms quite effectively and quickly at the same time

What is your favorite aspect of this product?

The way it promotes the increased work development of each employee, providing a way to schedule each task that arises, and thus effectively execute the fulfillment of their work

What do you dislike most about this product?

Without any doubt the design is one of the features that I dislike the most, because this is a very useful platform in many ways but with a poor interface for its functions

What recommendations would you give to someone considering this product?

Wrike is an ideal platform for medium-sized organizations and commercial establishments that execute projects frequently and have a considerable number of employees and customers, promoting effective management of each job

Pros

Efficient Service
Inspires Innovation
Client Friendly Policies
Client's Interest First

Cons

Less Performance Enhancing

Cynthia A.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

Wrike review

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

It's is very flexible and has various ways that One can look on projects compared to other similar products

What is your favorite aspect of this product?

It's very easy to use for managing sale's and marketing related project's. It's user friendly and also cost friendly to work with it

What do you dislike most about this product?

It's the best,I have nothing to dislike towards it.

What recommendations would you give to someone considering this product?

It's the simplest platform to work with it especially on project they should give it a try.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Wrike

What is Wrike?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Wrike Ratings

89 Likeliness to Recommend

93 Plan to Renew

90 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Wrike?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Feature Management Ability to define distinct features, properties, supporting data and manage the prioritization and implementation status.

Social Collaboration Connects users via social media features such as instant messaging, chats, or comments.

Product Management Includes product code, category, and description.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Backlog Management The product owner adds, adjusts, refines, and prioritizes backlog items within the backlog to make sure the most valuable product is delivered to users.

Release Planning Ability to assign features to a planned or desired release and track details about the release.

User Needs Management Ability to collect, define, and manage user needs and trace them to features or other work items.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Visual Roadmap Ability to manage and display features and/or backlog items into a visual timeline of releases or time periods.

Idea Management Ability to collect, manage, and define ideas prior to inclusion in the backlog.

Strategic Vision Ability to define strategic goals or outcomes which can be traces to releases, features, roadmap items, or other work items.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Professional Services Automation

Project Portfolio Management - Enterprise

Task Management

Project Management - Enterprise

Wrike Reviews

alex t.

Very easy to use

Likeliness to Recommend

Pros

Paul M.

Wrike provides effective performance

Likeliness to Recommend

Pros

Cons

Cynthia A.

Wrike review

Likeliness to Recommend

Pros

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Feature Ratings

Feature Management

Social Collaboration

Product Management

Workflow Management

Backlog Management

Release Planning

User Needs Management

ALM Integration

Visual Roadmap

Idea Management

Strategic Vision

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Business Value Created

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support