Wrike Customer Reviews 2024

Wrike

9.1 /10

148 Reviews Write a Review

Claim Software

What is Wrike?

Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Wrike won the following awards in the Task Management category

Filter By

2023 Emotional Footprint Champion

Latest Award, 2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2023

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

9 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

10 Top Rated Features

2022

Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

1% Negative

1% Neutral

98% Positive

Pros

Reliable
Transparent
Performance Enhancing
Enables Productivity

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Prioritization

Task Status

Add Attachments

Automated Workflow

Task Categorization

Due Dates

Add Notes

Shared Task List

Dependencies

Vendor Capability Ratings

Average 85

Quality of Features

Ease of Implementation

Ease of Data Integration

Business Value Created

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Professional Services Automation

Score 9.1

View Wrike in this category (opens in a new tab)

Project Portfolio Management - Enterprise

Score 9.1

View Wrike in this category (opens in a new tab)

Product Management

Score 9.1

View Wrike in this category (opens in a new tab)

Project Management - Enterprise

Score 8.9

View Wrike in this category (opens in a new tab)

Wrike Reviews

Arpit N.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Superb and awesome

Likeliness to Recommend

8 /10

What differentiates Wrike from other similar products?

Good must use

What is your favorite aspect of this product?

Design is awesome

What do you dislike most about this product?

Lagged sometime

What recommendations would you give to someone considering this product?

Must use product

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Claudia M.

Role: Operations
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2024

Great tool for task assigning and project manageme

Likeliness to Recommend

10 /10

What differentiates Wrike from other similar products?

Easy and accesible.

What is your favorite aspect of this product?

Kanban boards.

What do you dislike most about this product?

No metrics.

What recommendations would you give to someone considering this product?

Learn how to use it and have a "champions team" that promote best practices.

Pros

Efficient Service
Effective Service
Caring
Saves Time

Jill N.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Great tool for collaboration & to manage tasks.

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

Although the layout is similar to other products, one feature that stands out with Wrike is assigning a status to a subtask. Can't seem to do that in Asana (please, please correct me if I'm wrong, Asana users).

What is your favorite aspect of this product?

The layout is easy to navigate and organize.

What do you dislike most about this product?

You can only export as an Excel file, not even csv.

What recommendations would you give to someone considering this product?

This is an effective project management tool that we use for managing event-based projects as well as other workflows.

Pros

Reliable
Enables Productivity
Performance Enhancing
Unique Features

Wrike

What is Wrike?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Wrike Ratings

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Wrike?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Prioritization Ability to assign a priority to tasks.

Task Status Ability to display current status of tasks

Add Attachments Ability to add attachments for tasks

Automated Workflow Workflow based on events.

Task Categorization Ability to categorize tasks

Due Dates Ability to track due dates of tasks

Add Notes Ability to add free form notes to tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Dependencies Ability to add dependencies to other tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Professional Services Automation

Project Portfolio Management - Enterprise

Product Management

Project Management - Enterprise

Wrike Reviews

Arpit N.

Superb and awesome

Likeliness to Recommend

Pros

Claudia M.

Great tool for task assigning and project manageme

Likeliness to Recommend

Pros

Jill N.

Great tool for collaboration & to manage tasks.

Likeliness to Recommend

Pros

Most Popular Wrike Comparisons

Asana

Jira

Trello

monday.com

Smartsheet

Microsoft Project

1
Since last award

Feature Ratings

List Tasks

Task Assignment

Task Prioritization

Task Status

Add Attachments

Automated Workflow

Task Categorization

Due Dates

Add Notes

Shared Task List

Dependencies

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Ease of Data Integration

Business Value Created

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support