What is Wrike?

Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting. Powered by the Wrike Work Intelligence® Graph, AI acts inside the same roles, permissions, and access controls as your people, making AI-driven actions part of the auditable record of how work gets done.

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Awards & Recognition

Wrike won the following awards in the Professional Services Automation category

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Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

2% Negative
2% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Acts with Integrity
  • Inspires Innovation

Feature Ratings

Average 85

Revenue Recognition Support

100

Utilization Management

100

Workflow Approvals

100

Billing & Invoicing

86

Expense Management

86

Time Tracking

85

Resource & Capacity Management

84

Auditability & Change History

84

Delivery & Financial reporting

84

Project and Engagement management

83

Mobile Access

83

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of IT Administration

85

Vendor Support

84

Breadth of Features

84

Ease of Customization

84

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

80

Wrike Reviews

Claire S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

When Organizing and Managing Projects, Use Wrike

Likeliness to Recommend

10 /10

What differentiates Wrike from other similar products?

Actually, it's helpful enough to simplify the management of your work processes. It's a convenient tool for keeping tabs on what needs to be done and when. A breeze to work with a group. This was an excellent instrument. It was well worth the cost.

What is your favorite aspect of this product?

Many requests outside of our department have been automated thanks to the ability to use Blueprints in conjunction with forms to automatically create projects and map tasks. Dashboards, whether customized for an individual or a group, facilitate more efficient time management. When the date of a campaign's release changes, the Gantt chart immediately updates all of the related deadlines, saving us the trouble of individually revising each task's due date.

What do you dislike most about this product?

To launch Wrike, we had to alter our traditional approach to project management. I really appreciate that Wrike allows for three-dimensional project management, but it took some time for our team to rethink how we set up our projects. The video embed tools, however, are both appealing and practical. Furthermore, we had a dedicated onboarding crew that first mapped out the software's use cases for the rest of the company.

What recommendations would you give to someone considering this product?

To manage a project, a lot of data entry must be done manually. This has made it challenging to gain acceptance within the team. Microsoft Project and Excel are still the de facto project management tools. Since Wrike only keeps track of and reports on what is in Wrike, this creates issues for reporting. If the entire team is going to take advantage of Wrike's many benefits, then management must encourage regular use of the software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Becky B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

To Plan and Manage Projects using Wrike

Likeliness to Recommend

10 /10

What differentiates Wrike from other similar products?

We experimented with several other tools, but Wrike proved to be the most useful for facilitating effective project management and teamwork.

What is your favorite aspect of this product?

Wrike allows our team to be consistent and transparent, and I couldn't be happier with it. Keeping track of everything required too many spreadsheets and manila folders, which frequently went missing, sending employees on fruitless searches across the workplace. We now have real-time visibility into the status of every project thanks to Wrike.

What do you dislike most about this product?

The transition to Wrike New Experience has not gone well for all of my team members. After struggling with the shift for a while, I can now appreciate the benefits and understand why Wrike made the decisions it did. Since we started using Wrike in 2019, I've witnessed steady advancements, which gives me hope for the future.

What recommendations would you give to someone considering this product?

Managing a project requires a lot of time spent keying in information manually. The lack of widespread support within the team has made progress slow. Microsoft Project and Excel continue to be the project management software of choice. This creates issues for reporting, as Wrike only keeps track of and reports on data that is entered into the platform. Wrike's finest features can only serve the team if everyone on the team regularly uses the product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Idaly M.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Track tasks and projects with productivity.

Likeliness to Recommend

10 /10

What differentiates Wrike from other similar products?

The system offered by Wrike may be similar to the others, but it is not, since it has more professional results and with a good integration between coworkers that cannot be achieved with other software, we achieve a lot of productivity with little effort on our part. , the fluency of Wrike improves our experience in tasks and projects.

What is your favorite aspect of this product?

I really like that we can create tasks and subtasks to improve the individual performance of colleagues, it is a software that allows us to deliver projects on time and with great communication between the work team. The platform is professional and has a great technical support team that accompanies us at all times.

What do you dislike most about this product?

Nothing negative to add, from the beginning of the integration into our company we had a great acceptance by the entire work team and the results have been very good.

What recommendations would you give to someone considering this product?

If you want to progress positively to improve task and project tracking, you need to purchase Wrike, as it offers very good features to boost work productivity and improve results in a short time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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