What is Wrike?

Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting. Powered by the Wrike Work Intelligence® Graph, AI acts inside the same roles, permissions, and access controls as your people, making AI-driven actions part of the auditable record of how work gets done.

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Awards & Recognition

Wrike won the following awards in the Professional Services Automation category

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Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

2% Negative
2% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Acts with Integrity
  • Inspires Innovation

Feature Ratings

Average 85

Revenue Recognition Support

100

Utilization Management

100

Workflow Approvals

100

Billing & Invoicing

86

Expense Management

86

Time Tracking

85

Resource & Capacity Management

84

Auditability & Change History

84

Delivery & Financial reporting

84

Project and Engagement management

83

Mobile Access

83

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of IT Administration

85

Vendor Support

84

Breadth of Features

84

Ease of Customization

84

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

80

Wrike Reviews

Jade R.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Offers various useful features.

Likeliness to Recommend

10 /10

What differentiates Wrike from other similar products?

It has various useful features, such as templates for planning and delivering client services, dashboards to review project progress and timelog to track and report.

What is your favorite aspect of this product?

The professional services management system that allows us to monitor the progress of our projects, optimize communication and collaborate with workers in order to improve and attain customer satisfaction.

What do you dislike most about this product?

There is nothing to dislike about it.

What recommendations would you give to someone considering this product?

I highly recommend. Our company's revenue has increased by 30% by automating repetitive tasks, hence we deliver more value faster with the same team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Synthia M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Useful Software for Managing Projects

Likeliness to Recommend

10 /10

What differentiates Wrike from other similar products?

Wrike is a powerful tool for major enterprises that want to set up and run a virtual office anywhere, with the ability to track and organize anything from marketing and suppliers to employees and projects.

What is your favorite aspect of this product?

I like using Wrike because it helps me stay on top of my work, and its dashboard is fantastic. The color-coding of due dates helps me keep track of my progress and the disappearance of tasks as I do them is a nice touch.

What do you dislike most about this product?

All of my projects would be lost if I didn't have a dashboard to help me track them down. A means to view ALL of the projects I've been assigned to or tagged in should be available. Sometimes the tasks I'm given aren't related to marketing, thus I don't see them on my dashboard and have to click "go to project" on the email I received to see them. Planned Effort

What recommendations would you give to someone considering this product?

Wrike is useful for tracking the status of big projects and making sure they're getting done. The Gantt chart function is useful for keeping track of active projects and upcoming milestones. There are definitely more effective methods to utilize for simple task management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jarold M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Wrike the project manager par excellence

Likeliness to Recommend

10 /10

What differentiates Wrike from other similar products?

Wrike is used in the organization as a program to manage all our projects. Its tools allow us to be much more organized in the assigned tasks and to have an overview of all the progress of the project. It is very easy to use and you can modify each task as they progress, to have real-time progress.

What is your favorite aspect of this product?

I love the variety of templates it has to start the different projects, as it allows to be much more efficient and faster when starting. It is very useful that at the time of making any changes to the project, all team members receive notifications to know those changes and be aware of the progress and modifications.

What do you dislike most about this product?

The program has so many tools for different fields that it can be confusing to understand. I would also like the system to have a role-based security system that allows administrators to control who has access to different projects and tasks.

What recommendations would you give to someone considering this product?

This is a program that we have liked a lot in the company, for being very intuitive and easy to use. Its panels, tasks and projects in general are very simple to create, edit and develop, so having our activities up to date and without delay was very easy for us. It is ideal for companies of any size and its price is very affordable.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

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