What is Wrike?

Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting. Powered by the Wrike Work Intelligence® Graph, AI acts inside the same roles, permissions, and access controls as your people, making AI-driven actions part of the auditable record of how work gets done.

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Awards & Recognition

Wrike won the following awards in the Professional Services Automation category

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Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

2% Negative
2% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Acts with Integrity
  • Inspires Innovation

Feature Ratings

Average 85

Revenue Recognition Support

100

Utilization Management

100

Workflow Approvals

100

Billing & Invoicing

86

Expense Management

86

Time Tracking

85

Resource & Capacity Management

84

Auditability & Change History

84

Delivery & Financial reporting

84

Project and Engagement management

83

Mobile Access

83

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of IT Administration

85

Vendor Support

84

Breadth of Features

84

Ease of Customization

84

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

80

Wrike Reviews

Anthony G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Wrike A Project Management and Scheduling Tool

Likeliness to Recommend

10 /10

What differentiates Wrike from other similar products?

Teams will value Wrike’s adaptability since it can be adapted to their individual needs and procedures. It’s been said that the platform’s real-time communication and collaboration tools have made it simpler for teams to work together and exchange information. The time-saving and organization-enhancing effects of Wrike’s automation functions are also frequently cited as reasons for its popularity. Another big selling point of Wrike is how simple it is to use.

What is your favorite aspect of this product?

I like that stakeholders may be notified when a preceding activity is complete by setting a dependency on it. Another feature that I really like is the "effort" points column, where I can enter my estimation of how much time and effort a certain job would take, which is helpful for planning my sprint workload. From this experience, I was able to better understand my capabilities in sprint planning.

What do you dislike most about this product?

While I appreciate Write's many strengths, I also believe that some of its functions are unnecessary. It can also be sluggish, making it challenging to handle certain workflows. Thankfully, it's not always the case. Because of this, the program has won my favor. In a nutshell, I believe it could be quicker, and we should be able to schedule items in advance.

What recommendations would you give to someone considering this product?

We can utilize this information for the monthly closure. Everything that needs doing may be recorded and sent to the appropriate people. We are aware of who to contact and may monitor their progress at any time. This is also used as part of the record keeping for our reviews. We'd welcome any changes that make it easier to tell who is responsible for checking each assignment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Haibis Johan C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Wrike immediately customizes all panels

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

We use Wrike to log all projects and asset requests that come through the design department. We made request forms to process the massive amount of marketing asset requests we create on a daily basis. We also monitor the huge year-long product development schedules that go from concept to delivery. All districts have to use our request forms, so we have a standardized form of data entry that is helpful in combining data to report status and results. I am fascinated by the way I can accumulate data points for different reports and dashboards.

What is your favorite aspect of this product?

The customizability is extraordinary. The only difficulty is deciding how you want to use it. Homework, tasks, checklists, and projects can be mixed and shared as needed. Dashboards publicly display the organization's progress, which makes meetings more profitable, as less time is spent reporting progress and more time is spent making decisions. The fundamental reason we started investigating Wrike was because of its approvals process. This particular feature is very robust and can be customized at will.

What do you dislike most about this product?

There is an upward learning curve. This is even more noticeable when working with a Wrike system that was designed by someone else. This is only a minor drawback, as it stems from Wrike's phenomenal customization capabilities. They have written a syllabus comprising 15 minutes of videos, so that students can learn all the concepts of the program. Some of them are even very funny.

What recommendations would you give to someone considering this product?

Definitely appropriate for the situation we are in, where projects span a variety of sizes. We have GIF images or quick response emails to respond to, while designing and building boxes and product guides throughout the process of creating a product. If you are able to use Asana or Trello to monitor your production, consider upgrading to Monday or Basecamp. Wrike is a reliable partner.

Pros

  • Enables Productivity
  • Unique Features
  • Effective Service
  • Inspires Innovation

Miriam W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Handle Your Projects Using Wrike

Likeliness to Recommend

10 /10

What differentiates Wrike from other similar products?

Even yet, Wrike's advantages are easy to see. It's especially useful when businesses are in a perpetual state of flux, since the software facilitates the adaptation of teams to new priorities and expectations. This is especially helpful when there is a lack of specified goals or when project stakeholders are not on board with the strategy. Wrike has assisted me in keeping my projects on track by facilitating open lines of communication and teamwork.

What is your favorite aspect of this product?

Wrike's ease of use and simple design blew us away. The UI is straightforward, and all of the features are well-defined and straightforward to access. Establishing workflows and delegating responsibilities to team members was a breeze. Also, the availability of premade project templates was a big plus for us while using Wrike. The templates for the projects can be altered to fit the specific requirements of your team. Wrike's collaborative features are another strength.

What do you dislike most about this product?

The learning curve is rather steep. When using a custom-built Wrike system, the learning curve may be significantly higher. As this is a direct outcome of Wrike's remarkable adaptability, it's not a major issue. A whole course on the software may be learned by watching 10 -minute videos. Some of them are even hilarious.

What recommendations would you give to someone considering this product?

When assigning tasks to people, Wrike excels in every scenario, but it shines in creative fields that don't require specialized tools (so computer work). Workers in laboratories or any field that regularly uses high-priced supplies face a serious dilemma when essential supplies go missing. It's great that Wrike may be tailored to meet the specific requirements of your business and your team members.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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