What is Wrike?

Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting. Powered by the Wrike Work Intelligence® Graph, AI acts inside the same roles, permissions, and access controls as your people, making AI-driven actions part of the auditable record of how work gets done.

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Awards & Recognition

Wrike won the following awards in the Professional Services Automation category

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Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

2% Negative
2% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Acts with Integrity
  • Inspires Innovation

Feature Ratings

Average 85

Revenue Recognition Support

100

Utilization Management

100

Workflow Approvals

100

Billing & Invoicing

86

Expense Management

86

Time Tracking

85

Resource & Capacity Management

84

Auditability & Change History

84

Delivery & Financial reporting

84

Project and Engagement management

83

Mobile Access

83

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of IT Administration

85

Vendor Support

84

Breadth of Features

84

Ease of Customization

84

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

80

Wrike Reviews

Milijana C.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An invaluable resource to manage and collaborate

Likeliness to Recommend

10 /10

What differentiates Wrike from other similar products?

Wrike has served to improve both communication and collaboration between work teams within our organization. We now have a better workflow and have experienced improvements in task completion and therefore project execution. Wrike helps us centralize efforts and everything related to projects in the same space, in short, it connects us as a team in every way; no detail is lost. Wrike brings a lot to our work team in terms of productivity and therefore also to the organization.

What is your favorite aspect of this product?

Among the things I like most about Wrike is its communicative capacity, its collaborative capacity and the ease of use it represents by being so intuitive and navigable; the user interface design is good. Wrike is efficient like few other tools for managing tasks and projects, keeping teams in sync and tracking activities. Wrike is available online and also has an app and support for desktops, iOS and Android.

What do you dislike most about this product?

This would only be the learning curve it imposes on newer users, it takes good training and a lot of patience.

What recommendations would you give to someone considering this product?

Wrike is a work tool different from the rest, it not only provides project teams with tools to collaborate and keep information in the same space, but it also brings a lot in terms of communication. It is very useful to manage tasks and projects, recommended.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Hrushikesh D.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

good product

Likeliness to Recommend

10 /10

What differentiates Wrike from other similar products?

easy customization

What is your favorite aspect of this product?

reporting is best

What do you dislike most about this product?

integration with other product

What recommendations would you give to someone considering this product?

yes definitely recomendation

Pros

  • Efficient Service
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Danielle S.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Excellent for Marketing Operations"

Likeliness to Recommend

8 /10

What differentiates Wrike from other similar products?

its easy to use and also has good customer service.

What is your favorite aspect of this product?

Customizing service requests and forms to our company's particular needs is simple and fast. Rapid build is my preferred method for repeating projects, since it saves me the time and effort of re-creating each one. Slack notifications and automated project status updates are both made possible by Wrike's interaction with workato, which I find really handy. Using Wrike, all of our communication is consolidated in one place.

What do you dislike most about this product?

Wrike's search tool has a flaw, making it hard to identify previously completed tasks and projects. There has to be a simpler way to prioritize tasks, since there is now just an option between "high" and "standard" priority. It's also a good idea to get into the "planning mood." To see how things would change if the deadlines were shifted, I'm wondering whether there's a mechanism for visualizing the effects. Currently, I'm trying to reschedule all of the actual project dates to see if that works.

What recommendations would you give to someone considering this product?

Wrike is an excellent choice for individuals looking for project management software that is easy to set up and use. The timesheet tracking and reporting features that it offers will be very useful to agencies.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Saves Time

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