What is Wrike?

Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting. Powered by the Wrike Work Intelligence® Graph, AI acts inside the same roles, permissions, and access controls as your people, making AI-driven actions part of the auditable record of how work gets done.

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Awards & Recognition

Wrike won the following awards in the Professional Services Automation category

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Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

2% Negative
2% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Acts with Integrity
  • Inspires Innovation

Feature Ratings

Average 85

Revenue Recognition Support

100

Utilization Management

100

Workflow Approvals

100

Billing & Invoicing

86

Expense Management

86

Time Tracking

85

Resource & Capacity Management

84

Auditability & Change History

84

Delivery & Financial reporting

84

Project and Engagement management

83

Mobile Access

83

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of IT Administration

85

Vendor Support

84

Breadth of Features

84

Ease of Customization

84

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

80

Wrike Reviews

Bill R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Excellent product.

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

Wrike is easy to use. Advanced integrations. Good customer support.

What is your favorite aspect of this product?

The dashboards are shareable. Gantt charts are really useful. Supports agile methodology. Automates workflows. Email integration. Tracks timesheets. Allows scheduling.

What do you dislike most about this product?

I have nothing to dislike.

What recommendations would you give to someone considering this product?

I highly recommend Wrike.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Osneidy Marielis P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Software fácil de usar:

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nicolette R.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Wrike is a great tool for company communication an

Likeliness to Recommend

8 /10

What differentiates Wrike from other similar products?

It is better priced and easier to use.

What is your favorite aspect of this product?

Overall, I'm a big fan of this particular product. It has made it much easier for us to organize, arrange, and allocate projects to our team, and it has really aided our efforts to become more organized in the process. Lists are a wonderful touch, and the layout is clean and easy. To create a task, just select the appropriate recipient (either yourself or someone else), provide the necessary details (such as dates and priority), attach files and links, format text in your task description, and organize tasks into folders. Another feature that I appreciate is the ability to assign the same work to several categories. For example, if a task is

What do you dislike most about this product?

Several elements that would make this a fantastic product have been left out, and whenever I've called support, they've just tried to upsell us to a different level plan that hasn't resolved our current issue at all. What's amusing about this is that it will happily remind you when someone has given a job to you... but it will not notify you if you assign a task to someone and they mark it completed. It will wait until all of the subtasks have been completed before informing you that the task has been completed after a specified amount of time.

What recommendations would you give to someone considering this product?

I was always meeting hurdles to implementation due to limits of capabilities after exploring a number of other platforms before being exposed to Wrike. All of these restrictions were removed after switching to Wrike since you may customize the out-of-the-box solution via good implementation and solution design.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Effective Service

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