What is Wrike?

Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting. Powered by the Wrike Work Intelligence® Graph, AI acts inside the same roles, permissions, and access controls as your people, making AI-driven actions part of the auditable record of how work gets done.

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Awards & Recognition

Wrike won the following awards in the Professional Services Automation category

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Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

2% Negative
2% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Acts with Integrity
  • Inspires Innovation

Feature Ratings

Average 85

Revenue Recognition Support

100

Utilization Management

100

Workflow Approvals

100

Billing & Invoicing

86

Expense Management

86

Time Tracking

85

Resource & Capacity Management

84

Auditability & Change History

84

Delivery & Financial reporting

84

Project and Engagement management

83

Mobile Access

83

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of IT Administration

85

Vendor Support

84

Breadth of Features

84

Ease of Customization

84

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

80

Wrike Reviews

Ashley R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Organizes to dos, daily/weekly tasks and projects

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

Wrike helps me stay on top of my quarterly objectives and weekly and daily to-dos. I can put things in folders or on boards, and then assign tasks to myself and others on the team. Within tasks, I can simply set due dates, update progress, add notes, and connect to relevant resources. Wrike serves as both a to-do list and a goal tracker for me. I can cross items off the list as I complete them.

What is your favorite aspect of this product?

If you have a small team and you'd like everyone to be on the same page and know what everyone else is working on, Wrike is a fantastic choice. It's convenient for keeping track of tasks and providing regular updates on how far along you are.

What do you dislike most about this product?

Individualization of both boards and statuses Improvements to in-app/site communication (chat, video calls, etc.) and task-view customization. Due to plan constraints, not all functionalities are available.

What recommendations would you give to someone considering this product?

Wrike is involved in every stage of the project lifecycle. Wrike's built-in request form is flexible and can be adapted to your specifications. After that, the Director is given access to the Wrike project. The Director verifies that the project is feasible and within the team's capabilities. When they determine that a task is within our capabilities, a member of the relevant Team is assigned to it.

Pros

  • Enables Productivity
  • Efficient Service
  • Security Protects
  • Continually Improving Product

Damian R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Create projects the modern way in Wrike

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

I have managed to create better collaborations with my work team and lead a better organization and planning of each of them, through monitoring to create a better workflow, views through a Gantt chart, kanban board or list are incredible and adapt to the way you work.

What is your favorite aspect of this product?

With Wrike you can collaborate better with your work team and create an excellent workflow, through this software I can create projects and tasks, keep track of the progress of each one and the time you dedicate to your projects, thanks to this tool I have managed to create a better organization, planning and administration of my projects, Wrike is an easy-to-use platform and has a clean and dynamic interface, it allows you to create projects in a flexible way which you can use no matter where you are.

What do you dislike most about this product?

I have not found anything that I dislike about this work tool, it allows you to increase the performance in your work and collaborations with your team, the prices are good for all the functions and features it offers.

What recommendations would you give to someone considering this product?

I recommend it to create a better workflow and better organize and manage your projects and tasks, Wrike is a flexible and very easy to use tool, it has a good Gantt chart and Kanban board.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Sheryl B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

A customizable and user-friendly tool for learning

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

The project owner has more control over task execution. This frees up management to focus on bigger, riskier projects. The ability to employ several types of templates for different project types has boosted efficiency and reduced project planning time. Things can be lost in email with other tools, but wrike allows me to clearly see where things are.

What is your favorite aspect of this product?

The Gantt chart is one of my favorites because it's a terrific graphic for project outreach. We never run out of file storage, and making modifications to assets once they've been submitted into review is a breeze. I love how users can access information through many points of entry, such as personalized dashboards, folders and tags, and even bespoke reports and calendars.

What do you dislike most about this product?

Onboarding users may find the "blank slate" daunting at first, but the Wrike onboarding team has been very helpful in answering our numerous queries on anything from customizing widgets in dashboards to developing panels for visibility outside our development. I think it would be beneficial to make minor adjustments to the workload graphs, as well as improve representations of assignments, capacity, and other information.

What recommendations would you give to someone considering this product?

When I'm modifying schedules, I wish there was a method to disable notifications. the functionality is good once you get the hang of it, and it's a wonderful system for project management in general. Maybe there is some misunderstanding about the prices; This is something that could be improved.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Effective Service

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