Zoom Video Communications, Inc.

Workvivo

8.5 /10

28 Reviews Write a Review

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What is Workvivo?

Workvivo is an internal communication and engagement platform that is designed to bring what’s happening in the organization alive in a fun, intuitive and highly engaging way, while at the same time being structured completely around what the organization is trying to achieve and connecting employees to this.

Company Details

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Awards & Recognition

Workvivo won the following awards in the Employee Communications category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

9 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

3 Top Rated Features

2023

Workvivo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workvivo.

92 Likeliness to Recommend

1
Since last award

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workvivo?

3% Negative

0% Neutral

97% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Unique Features

Feature Ratings

Average 82

Application Integration

Surveys and Polling

Single Sign-On (SSO)

Employee Directory

Rewards Recognition

Emergency Notification

Mobile

Pulse Surveys

Newsletter Creation

Instant Messaging

Intranet

Vendor Capability Ratings

Average 84

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Business Value Created

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Workvivo Reviews

Tom K.

Role: C-Level
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Easy to use, brilliant personal customer service

Likeliness to Recommend

10 /10

What differentiates Workvivo from other similar products?

Ease of use, clean layout and simple to navigate. Great customer service, always lightning speed response.

What is your favorite aspect of this product?

Ability to bring together employees for all parts of the organisation to drive engagement, staff retention and (therefore) profit.

What do you dislike most about this product?

Would be good to have more customisation ability on home page (i.e more than one MPU / button) as often there are multiple key messages happening in the business at once.

What recommendations would you give to someone considering this product?

Great product with exceptionally good support. Requires a communication / engagement strategy in order to maximise it's use. After all, the platform by itself won't change your culture, but it does make it considerably easier.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Workvivo

What is Workvivo?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

Workvivo Ratings

92 Likeliness to Recommend

1 Since last award

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Workvivo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Surveys and Polling Ability to survey employees and gather feedback.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Instant Messaging Real-time, text-based communication between two or more people

Intranet Private network that allows collaboration and storage of sensitive documents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Workvivo Reviews

Tom K.

Easy to use, brilliant personal customer service

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Application Integration

Surveys and Polling

Single Sign-On (SSO)

Employee Directory

Rewards Recognition

Emergency Notification

Mobile

Pulse Surveys

Newsletter Creation

Instant Messaging

Intranet

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Business Value Created

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement