What is Workday Human Capital Management?
Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
99 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workday Human Capital Management?
Pros
- Respectful
- Performance Enhancing
- Efficient Service
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Benefits Administration
Regulatory Compliance
Payroll Integration
User and Enrollment Management
Archiving and Reporting
Contributions and Payment Tracking
Claims Management
Self Service Portal
Provider Management
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Implementation
Ease of IT Administration
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Workday Human Capital Management Reviews
Yaseen T.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2025
Great job with the statistics.
Likeliness to Recommend
What differentiates Workday Human Capital Management from other similar products?
One thing that makes Workday stand out is that reporting is built in from the start, not put on later. The main difference is that on a screen, I can get more information about any number. If I see that a lot of people are leaving a certain department, I can click on it to see who went and why. It is best for making decisions based on data because you can look at it without asking it to make a new report.
What is your favorite aspect of this product?
I like the steering wheels. They can be changed to show just the measures I care about, like headcount or budget vs. actuals. The "worksheets" tool is cool because it lets me change data in the system like I would in Excel. I also like that the info is up-to-date. I don't have to wait for the nightly restart to see how a change makes things look. Reports are also very safe; managers can only see the data from their own teams by default.
What do you dislike most about this product?
It takes a certain set of skills to make custom reports that are very complicated. They can't just do it like any other user. When they are pulling a huge amount of data, the results can take a while to run.
What recommendations would you give to someone considering this product?
Businesses that really want to get into people statistics will love this. You will need a full-time HR expert to put together the reports, but the information they give you is worth it. It turns HR info into a plan for the business.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Lauren C.
- Role: Human Resources
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Nov 2025
Good Product
Likeliness to Recommend
What differentiates Workday Human Capital Management from other similar products?
Its very robust in terms of the customization to the organization.
What is your favorite aspect of this product?
Its robustness in order to create a unique product for the business.
What do you dislike most about this product?
Modules can be hard to use and configure, especially without vendor help.
What recommendations would you give to someone considering this product?
Its great! Be prepared to spend a lot of time configuring.
Pros
- Continually Improving Product
- Efficient Service
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
Syeda Q.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2025
Features with a Steep Learning Curve
Likeliness to Recommend
What differentiates Workday Human Capital Management from other similar products?
It differentiates itself through its native cloud architecture, intuitive user interface, and advanced analytics for driving HR insights in large enterprises.
What is your favorite aspect of this product?
My favorite aspect is its advanced analytics and reporting capabilities, which provide deep, actionable insights into workforce trends, enabling data-driven HR decisions for large enterprises.
What do you dislike most about this product?
I dislike its steep learning curve, as the complex interface and navigation can be overwhelming for new users, requiring significant training.
What recommendations would you give to someone considering this product?
I recommend diving into Workday HCM with a solid plan expect a hefty setup time months and invest in hands-on training to ease the learning curve, but trust that its powerful analytics will make HR a breeze for your big team
Pros
- Performance Enhancing
- Efficient Service
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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