What is Workato?
Workato is an AI-based middleware platform that enables both business and IT to integrate their apps and automate complex business workflows with security and governance. Given the massive and growing fragmentation of data, apps, and business processes in enterprises today, our mission is to help companies integrate and automate at least 10 times faster than traditional tools and at a tenth of the cost of ownership.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workato?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Real Time Integration
Data Virtualization
API Management and Orchestration
Metadata Management
iPaaS
Data Security
Batch Integration
Synchronization and Replication
Multi Channel Support
Data Quality Profiling and Cleansing
Administrative Features
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Breadth of Features
Ease of Customization
Workato Reviews
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Easy to use and amazing support.
Likeliness to Recommend
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Leader or Manager
Submitted Nov 2021
Fantastic product!
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
ADAM B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
"Amazing support, robust data management, pricey"
Likeliness to Recommend
What differentiates Workato from other similar products?
Customization and support coupled with creative solutions and quick feature development/improvement
What is your favorite aspect of this product?
it works well and is virtually limitless in connectivity capabilities
What do you dislike most about this product?
Cost is a little higher than you might think.
What recommendations would you give to someone considering this product?
Decide how much data you're needing to transition and how often and if the answers aren't "A lot" and "Daily" then this might now be the perfect fit for your needs. This is a robust, professional product that is virtually limitless in connectivity, so choose wisely based on your current and projected needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing