Automattic

WordPress VIP

8.6 /10

52 Reviews Write a Review

What is WordPress VIP?

Your enterprise content platform shouldn’t be a drag on time, resources, and sanity. WordPress VIP is a fully managed WordPress cloud platform for unparalleled scale, security, flexibility, and performance. End-to-end guidance and hands-on support every step of the way, from project consideration through launch and every day thereafter. WordPress VIP is built for Enterprise WordPress requirements like single sign-on, custom database tables, and running your own self-contained WordPress instances.

Company Details

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Awards & Recognition

WordPress VIP won the following awards in the Digital Experience - Enterprise category

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2023 Emotional Footprint Champion

Latest Award, 2023

Service Experience
Conflict Resolution

Latest Award, 2023

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

10 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

5 Top Rated Features

2022

WordPress VIP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WordPress VIP.

89 Likeliness to Recommend

95 Plan to Renew

5
Since last award

91 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WordPress VIP?

0% Negative

8% Neutral

92% Positive

Pros

Efficient Service
Effective Service
Respectful
Acts with Integrity

Feature Ratings

Average 83

Web Publishing Capabilities

Social Media Integration

Analytics and Reporting

Content Repository

Management Interface

Standard Templates

Digital Asset Management

Multi Channel Support

Content Security

E-Commerce Integration

Translation Facilitation

Vendor Capability Ratings

Average 82

Ease of Implementation

Ease of Customization

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Vendor Support

WordPress VIP Reviews

Ilya B.

Role: C-Level
Industry: Consulting
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Aug 2020

It is very easy to setup

Likeliness to Recommend

7 /10

What differentiates WordPress VIP from other similar products?

You get a website up in just a few clicks. It has a lot of features to cover all of your needs and even if you didn't find it enough you can use plugins to add the feature you want.

What is your favorite aspect of this product?

Ease of set up

What do you dislike most about this product?

Lack of technical support

What recommendations would you give to someone considering this product?

It gives you maximum design freedom

Pros

Efficient Service
Respectful
Helps Innovate
Continually Improving Product

Muhammad R.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2020

Outstanding Product.Easy to use

Likeliness to Recommend

9 /10

What differentiates WordPress VIP from other similar products?

WordPress VIP is simply the best rest of the services that I had ever used to purchase or I had gone through

What is your favorite aspect of this product?

Support, Easy To Use, Customizable

What do you dislike most about this product?

the design of WordPress needs to be updated as per the new deign's that are coming up in the market place in each thing

What recommendations would you give to someone considering this product?

Just go with it .. you will love this

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Unique Features

Cons

Vendor's Interest First
Less Friendly Negotiation

Role: Information Technology
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Fantastic product!

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Inspires Innovation

WordPress VIP

What is WordPress VIP?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

WordPress VIP Ratings

89 Likeliness to Recommend

95 Plan to Renew

5 Since last award

91 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love WordPress VIP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

WordPress VIP Reviews

Ilya B.

It is very easy to setup

Likeliness to Recommend

Pros

Muhammad R.

Outstanding Product.Easy to use

Likeliness to Recommend

Pros

Cons

Fantastic product!

Likeliness to Recommend

Pros

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Feature Ratings

Web Publishing Capabilities

Social Media Integration

Analytics and Reporting

Content Repository

Management Interface

Standard Templates

Digital Asset Management

Multi Channel Support

Content Security

E-Commerce Integration

Translation Facilitation

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Vendor Support