What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWordPress.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on WordPress.com.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Campaign Management
Content Storage
Content Curation / Library Controls
Web Experience Management Integration
Content Optimization
Editorial Workflow
Personalization/Audience Targeting
Content Analytics
Multi-Channel Distribution
DAM (Digital asset management) Integration
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Customization
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Harshita N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
"Easy to use and compatible"
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It's easy to use and customizations are easy
What is your favorite aspect of this product?
It supports a hug number of plugins that makes life easy in creating a very intuitive website
What do you dislike most about this product?
It costs for various things like purchasing a theme and some advanced plugins
What recommendations would you give to someone considering this product?
It's easy to understand and easy to build a website.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Afton B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
One of the easiest and best CMS available.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The features of WordPress that I find most appealing are numerous. The WordPress website may be tastefully modified using a variety of free extensions because it is free software and available to everyone. However, WordPress might be readily modified and customized as we choose with extensive coding skills. It serves as a one-stop shop for creating multifunctional professional web sites.
What is your favorite aspect of this product?
The accessibility of WordPress is its best feature. I'm by no way tech savvy, therefore I like that the software is simple enough for users of any skill level. We utilize the platform to make customer websites as well, and we can simply show them how to use the administration so they feel compelled to make adjustments as they like.
What do you dislike most about this product?
When it came to shielding real individuals with names from hate crimes and assaults by apprehensions who use the WordPress platform anonymously, the Preconfigure trust & safety team is essentially useless. You must build and maintain a number of plugins to meet your demands because the code design is not best in class and there have been multiple security breaches.
What recommendations would you give to someone considering this product?
Individual websites, forums, and online stores you can use WordPress to build whatever you desire. There are an infinite amount of paid WordPress themes accessible. WordPress is dependable, strong, and flexible. A versatile CMS is WordPress. Its user-friendly design has all menu options grouped according to their features. You are going to lose a lot of convenience and if you're still not using it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Vipul G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Fantastic Website Creation tool
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress holds around 60% of the web market which makes it easier to find support and plugins for WordPress. There are plenty of themes and plugins available which makes the website creation process a lot easier. Its unique drag and drop features help a lot in completing tasks in less time. Other products like it in the market also have this feature but their community support is very less on the internet thus we have to remain limited to the official plugins and support only.
What is your favorite aspect of this product?
The best of it is its simplicity. I can be easily used even if you don't have professional training. It provides a drag and drops feature to make websites in less time. The best part about it is that we can also customize the layouts and elements according to our needs and can shape them accordingly. It reduces the manual labor of writing code by providing various plugins and builder options.
What do you dislike most about this product?
It requires regular updates. We can opt for the automatic updates as well but that doesn't come with the plugins. If we miss out on any updates of plugins it can lead our website to numerous vulnerabilities as here we don't have control over the code of plugins.
What recommendations would you give to someone considering this product?
I would definitely recommend this product if you want to make websites without writing much of the code and if you are looking for something where you don't have to deal with the backend. It is best product for building projects like small business websites etc.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
