What is WooCommerce?
WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WooCommerce?
Pros
- Reliable
- Inspires Innovation
- Fair
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Catalog Management
Payment Processing
Order Portal
Order Management
Content Localization
Content Management
Reporting and Analytics
Integrated Search
Retargeting Capabilities
Microsite Management
Predictive Recommendations
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Vendor Support
WooCommerce Reviews
Adrian G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Fantastic product.Complex software for e-commerce!
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
1. Quick response from Support. 2. Delivery before dead-line. 3. Experience.
What is your favorite aspect of this product?
1. It's Versatile. 2. Easy to implement. 3. Can be used by anyone with minimal knowledge
What do you dislike most about this product?
To create more standard templates.
What recommendations would you give to someone considering this product?
N/A at the moment. In my opinion is the best product !
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Hugo C.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2021
Great for developing e-commerce easily and fast
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
Free and easy to integrate and to costumize to your needs. Bringing a e-commerce website for a basic investment. Managing the products, customers and orders easily in a clean interface. The benefits are low cost and lots of possibilities to make the store evolve in the future. Rely on Wordpress.
What is your favorite aspect of this product?
Easy to configure and to start using the online store. Many plugins available and custom code is somewhere easy to integrate, lots of documentation online. Many ways to accomplish everything, WooCommerce is very versatile and it is free. Maintaining a WooCommerce website is easy and they have implemented lots of stuff that are making your managing easier, the customer experience is also nearly perfect for simple store. This platform is made to be customized and lots of ressources are available to do it so.
What do you dislike most about this product?
Speed can be a problem because on the size of the database (products, relations, plugins consequences, etc.) and depending on the hosting (choosing the right place is maybe one of the most important criteria). Sometime coding and plugins interactions became messy and accomplishing what is required could be a pain for complex matter. Working with plugins is great, but sometimes it cost a lot (to make it affordable you need to buy plugins bundle for many store, even if lots of those plugins are not necessary the overall price tends to be better and one day maybe you can make use of those forgotten plugins).
What recommendations would you give to someone considering this product?
Think about your ultimate goal. If you want a e-commerce platform that is very robust and that will manage a lot of visitors, products and orders, maybe WooCommerce is not the right solution. On the other hand, it is the perfect solution to put a store online for "a few bucks". Also, always consider the price of external plugins or in-house plugins development. WooCommerce comes with many features already integrated, but as soon as you need to resolve more specific needs, you will need for sure plugins or custom code.
Pros
- Continually Improving Product
- Enables Productivity
- Inspires Innovation
- Includes Product Enhancements
Libby B.
- Role: C-Level
- Industry: Retail
- Involvement: Initial Implementation
Submitted Mar 2021
Not for me
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
It integrates with everything! It has an add on app for everything!
What is your favorite aspect of this product?
The fact that it does connect with so many other programs
What do you dislike most about this product?
The difficulty of use. It’s definitely not user friendly.
What recommendations would you give to someone considering this product?
Be sure you have an IT specialist available to help you set it up.
Pros
- Unique Features
- Trustworthy
- Fair
- Security Protects
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
