What is WooCommerce?
WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WooCommerce?
Pros
- Reliable
- Inspires Innovation
- Fair
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Catalog Management
Payment Processing
Order Portal
Order Management
Content Localization
Content Management
Reporting and Analytics
Integrated Search
Retargeting Capabilities
Microsite Management
Predictive Recommendations
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Vendor Support
WooCommerce Reviews
Ozan O.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Jun 2022
A good starting tool to e-commerce
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
Woocommerce is easy to use for WordPress users. If you are a WordPress user, you can easily implement Woocommerce and start your e-commerce business. It comes with a couple of basic templates and allows you to add products and open your website very fast.
What is your favorite aspect of this product?
Woocommerce runs robust and stable as a core WordPress plugin. Automatic updates keep the plugin at the latest version. It is very good for security issues. Default plugins are very basic but there are lots of great plugins for woocommerce. You can find a theme and plugin nearly for all of your customization needs.
What do you dislike most about this product?
Default themes and functions are very basic for an e-commerce operation. This means you have to add more themes and plugins. While there are lots of great themes on the market, useful ones should be very expensive. There should be inexpensive alternatives but there should be a risk involved in them when it comes to security. It is possible to face performance and slowness issues if you installed lots of plugins to fulfil your needs.
What recommendations would you give to someone considering this product?
Just download and try it. It's free and easy to use.
Pros
- Effective Service
- Transparent
- Reliable
- Enables Productivity
Diego Q.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jun 2022
more expensive than you think, but worth it
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
easier entry level, but if you need custom functionality, it can become expensive and complex.
What is your favorite aspect of this product?
very customizable
What do you dislike most about this product?
expensive plugins, lack of support
What recommendations would you give to someone considering this product?
good for entry level and simple commerce flow businesses
Pros
- Reliable
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Cons
- Charges for Enhancements
- Less Caring
- Commodity Features
Kristin T.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted May 2022
"It's good enough and works pretty well"
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
The program is better because it is easy to implement and integrates seamlessly with wordpress.
What is your favorite aspect of this product?
Thanks to virtual features like PayPal API and credit card payment clearing very instantaneously, customers may obtain their download keys, which is one of my favorite aspects of online shopping. Coupons may be a great tool for marketing initiatives. All clients' email addresses may be automatically added into the MailChimp list thanks to the ability to connect 3rd party software such as MailChimp.
What do you dislike most about this product?
In addition to being costly, add-ons are recurrent annual fees. A lot of this is overstated. The majority of the premium features are only available as part of a subscription.
What recommendations would you give to someone considering this product?
If you utilize WooCommerce appropriately, it will boost your company's revenue, profits, and market share. It will assist you in automating, organizing, and improving all aspects of your company..
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
