Windward Software

Windward System Five

8.0 /10

12 Reviews Write a Review

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What is Windward System Five?

Windward System Five is a fully integrated point-of-sale solution that helps you manage all your retail operations across the store and your entire business - from the POS to accounting, inventory to purchasing management, financial reporting to customer marketing and management - what's more, it does all these things well!

Company Details

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Awards & Recognition

Windward System Five won the following awards in the Retail POS category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

8 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

16 Top Rated Capabilities

6 Top Rated Features

2023

Windward System Five Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Windward System Five.

94 Likeliness to Recommend

2
Since last award

92 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Windward System Five?

0% Negative

8% Neutral

92% Positive

Pros

Helps Innovate
Trustworthy
Unique Features
Respectful

Feature Ratings

Average 81

Analytics and Reporting

Sales Transactions

Customer Account Management

Employee Management

Employee Mobile

Cash Register Point of Purchase Devices

Pricing Promotions

Inventory Control

Loyalty Program

PCI and EMV Compatible

Online Integrations Web Store

Vendor Capability Ratings

Average 81

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Usability and Intuitiveness

Ease of Customization

Windward System Five Reviews

EMANUEL P.

Role: Operations
Industry: Other
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jan 2023

Great product, even better customer support.

Likeliness to Recommend

10 /10

What differentiates Windward System Five from other similar products?

Services and customer service

What is your favorite aspect of this product?

To many to list

What do you dislike most about this product?

Nothing yet

What recommendations would you give to someone considering this product?

None at this time

Pros

Effective Service
Continually Improving Product
Enables Productivity
Trustworthy

Kevin G.

Role: Operations
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Great product but has limitations in payroll.

Likeliness to Recommend

10 /10

What differentiates Windward System Five from other similar products?

Power BI with the cloud

What is your favorite aspect of this product?

Cloud Version

What do you dislike most about this product?

No written sales reports

What recommendations would you give to someone considering this product?

Make sure reports you value are available

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Jonathan K.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Great for a small repair shop, does it all!

Likeliness to Recommend

9 /10

What differentiates Windward System Five from other similar products?

Inventory management, along with work order management that nicely integrate with each other.

What is your favorite aspect of this product?

Ease of use cannot be questioned, very intuitive.

What do you dislike most about this product?

Could use more inventory management complexity eg. min/max ordering, purchasing recommendations automated/calculated, stock adjustments that post automatically to a G/L

What recommendations would you give to someone considering this product?

Worth short listing as a solution for a small repair shop, especially one that carries parts inventory.

Pros

Reliable
Trustworthy
Unique Features
Efficient Service

Windward System Five

What is Windward System Five?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Windward System Five Ratings

94 Likeliness to Recommend

2 Since last award

92 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Windward System Five?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Customer Account Management Enables customers to charge purchases to an internally regulated in-store charge/credit account, gift cards/certificates.

Employee Management Includes employee commission levels, split commission, employee productivity performance, discount limits, workforce rostering & scheduling.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Cash Register Point of Purchase Devices Includes cash drawer, POS terminal, customer display, bar code scanner, card reader, receipt printer that can operate with or without network connectivity.

Pricing Promotions Includes a price, label, an intrinsic value, markdowns, promotional scheduling, bundling, discounting and activation rules engine, customer specific pricing.

Inventory Control Includes open-to-buy, unit/SKU availability, tracking, purchasing, automatic replenishment, backorder status, stock counts, receipt planning, product history.

Loyalty Program Provides or integrates with loyalty, reward and relationship management programs for customer marketing, demographics, targeted up/cross-sell, coupons & points.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Online Integrations Web Store The solution provides or integrates with and supports online sales channels/webstore and marketplaces (i.e. Amazon) and unified inventory.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Windward System Five Reviews

EMANUEL P.

Great product, even better customer support.

Likeliness to Recommend

Pros

Kevin G.

Great product but has limitations in payroll.

Likeliness to Recommend

Pros

Jonathan K.

Great for a small repair shop, does it all!

Likeliness to Recommend

Pros

Most Popular Windward System Five Comparisons

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2
Since last award

Feature Ratings

Analytics and Reporting

Sales Transactions

Customer Account Management

Employee Management

Employee Mobile

Cash Register Point of Purchase Devices

Pricing Promotions

Inventory Control

Loyalty Program

PCI and EMV Compatible

Online Integrations Web Store

Vendor Capability Ratings

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Usability and Intuitiveness

Ease of Customization