Whereby Logo Award Winner Product Badge
Whereby Logo Award Winner Product Badge
Whereby

Whereby

8.5 /10
Category
Whereby
8.5 /10

What is Whereby?

Join the teams across all industries who are holding secure and efficient meetings from their browser with Whereby.

Company Details


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Awards & Recognition

Whereby won the following awards in the Web and Video Conferencing - Midmarket category

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Whereby Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Whereby.

87 Likeliness to Recommend

88 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Whereby?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 88

Video Conferencing

89

Instant Messaging

89

Audio Conferencing VoIP

88

Screen Share

88

Audio Controls

87

File Transfer

87

Audio Conferencing Call in Bridge

87

Application Share

85

Keyboard Mouse Control

85

Virtual Whiteboard

85

Facilitator Functions

82

Vendor Capability Ratings

Average 85

Ease of Implementation

92

Usability and Intuitiveness

89

Availability and Quality of Training

87

Ease of Customization

87

Ease of IT Administration

86

Quality of Features

86

Product Strategy and Rate of Improvement

84

Breadth of Features

84

Business Value Created

82

Ease of Data Integration

80

Vendor Support

78

Whereby Reviews

Seth H.

  • Role: C-Level
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Better than Zoom and no software or apps needed

Likeliness to Recommend

5 /10

What differentiates Whereby from other similar products?

Whereby is fantastic because it's easy and clean. No apps or programs to use, it works in browser.

What is your favorite aspect of this product?

The ease of use for users is incredible.

What do you dislike most about this product?

Cost options were not varied and affordable at first but now it's very affordable compared to zoom

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Unique Features

Cons

  • Leverages Incumbent Status

Olivia W.

  • Role: Finance
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Works best for team meetings and group training

Likeliness to Recommend

9 /10

What differentiates Whereby from other similar products?

My team has greatly benefited from Whereby’s Brower-based functionality. It means that anyone who needs to join a meeting or training doesn’t have to install the application since they only need to click on a link and are good to go. This feature is missing in most of the other video conferencing tools we’ve previously used.

What is your favorite aspect of this product?

What has made me stick to Whereby is its user-friendly layout. Team members and clients who don’t use it so often aren’t forced to install it in their devices since they can gain access to conferences through a shared link. I also appreciate the fact that I can easily embed conferences into our company website. This has gone a long way in marketing our brand.

What do you dislike most about this product?

Delays and choppiness are pretty common in Whereby and this is a complete turn off for me. Even if the software is super easy to use, its video and audio quality is wanting. Though this isn’t an every-day problem, I’ve had embarrassing moments with important clients due to low-quality video/audio output.

What recommendations would you give to someone considering this product?

It is a recommendable software for anyone seeking a simplified video conferencing tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Azan B.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

A Powerful Tool for Real Change

Likeliness to Recommend

9 /10

What differentiates Whereby from other similar products?

Perfect in integrations, easy to customise and much flexibility.

What is your favorite aspect of this product?

Accessible in many countries

What do you dislike most about this product?

I have no dislike on this tool

What recommendations would you give to someone considering this product?

I highly recommend this tool with lots of courage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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