Whereby Logo
Whereby Logo
Whereby

Whereby

8.7 / 10
Category
Whereby
8.7 / 10

What is Whereby?

Join the teams across all industries who are holding secure and efficient meetings from their browser with Whereby.

Company Details


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Awards & Recognition

Whereby won the following awards in the Web and Video Conferencing - Midmarket category

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Whereby Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Whereby.

87 Likeliness to Recommend

1
Since last award

88 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Whereby?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 87

Video Conferencing

89

Instant Messaging

89

Audio Conferencing VoIP

88

Screen Share

88

Audio Controls

87

File Transfer

86

Audio Conferencing Call in Bridge

86

Application Share

86

Keyboard Mouse Control

85

Virtual Whiteboard

85

Facilitator Functions

82

Vendor Capability Ratings

Average 85

Availability and Quality of Training

100

Ease of Customization

100

Usability and Intuitiveness

100

Breadth of Features

96

Ease of IT Administration

96

Business Value Created

92

Ease of Data Integration

92

Ease of Implementation

92

Quality of Features

92

Vendor Support

88

Product Strategy and Rate of Improvement

84

Whereby Reviews

Bruno S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

"One of the best conference apps".

Likeliness to Recommend

9 / 10

What differentiates Whereby from other similar products?

Whereby allows us to create and join virtual rooms with a single click, without the need to download any application or software, this means a great advantage for us, we can also customize the URLs of the rooms and their design. It has a recording function that allows us to download and share meetings and a work group function that allows participants to be divided into smaller rooms to facilitate collaboration. No matter how many people are present in a conference, everyone always appears in the same size windows. Other services simply display the three most recent speakers.

What is your favorite aspect of this product?

Video and audio quality. Option to customize the background. User authentication and confidential attendee list. Virtual whiteboards for video calls. There is no time limit for video conferences. Ability to share screens and collaborate in real time.

What do you dislike most about this product?

When the network is low, sometimes there are connection and disconnection problems. It does not have a polling or voting function, which reduces interactivity and feedback from participants.

What recommendations would you give to someone considering this product?

Whereby is a great product for anyone who works with a large team, especially if that team is remote. So it allows for easy group meetings, without the need for software downloads. Plus, the security and privacy measures are top-notch. Highly recommending Whereby to anyone looking for a reliable and secure virtual meeting platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marlon R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent interaction with my clients

Likeliness to Recommend

10 / 10

What differentiates Whereby from other similar products?

Whereby is a growing platform that offers a set of tools tailored specifically to our needs to improve internal communication and interaction with customers. This was our main objective.

What is your favorite aspect of this product?

Overall I have had good experience using this tool for my online meetings, it is quite reliable and easy to use. I like its user interface, it is intuitive and easy to use, plus the audio and video quality is excellent. Another thing I love is that it allows me to schedule and customize meetings with incredible ease and has useful features for remote collaboration and support. Whereby also has the ability to customize meeting links, which has been a great help to me in having recurring meetings with my colleagues and clients. Confirmation is very easy and the connection has always been stable.

What do you dislike most about this product?

In its free version it is not possible to record meetings and meetings are time limited to 2 hours. In the paid version I have not found anything to dislike so far, its interface is simple, the connection is stable and it has useful tools for collaboration and remote support.

What recommendations would you give to someone considering this product?

Whereby has all the necessary tools and functionalities to have a good experience with online meetings. Its free version was quite good and the paid version is much better and does not have an exorbitant cost like many other videoconferencing applications. Its connection is stable and so far it has not given me problems to schedule meetings with my coworkers and my clients; the personalized URL has made communication more comfortable, it allows us to share screen and the audiovisual quality is amazing.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Prashansa H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Completely smooth meetings

Likeliness to Recommend

10 / 10

What differentiates Whereby from other similar products?

It works on mobile, tablet, computer, and any other tool that has a web browser, microphone and webcam and recording and downloading our conversations.

What is your favorite aspect of this product?

Sharing the same personalised link for every meeting – easy to remember and easy to join. The video link is generated automatically when creating an event.

What do you dislike most about this product?

Quite light in terms of functionality and there are still very few advanced features, otherwise it is extremely easy to use.

What recommendations would you give to someone considering this product?

Hosts can start meetings via their smartphone and can even hand over control to another participant. Participants can join meetings via their browser, apps for Android, iOS or Windows Phone, or a phone call.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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