OpenText Corporation

Webroot Security Awareness Training

7.3 /10

What is Webroot Security Awareness Training?

Security awareness training is an education process that teaches employees about cybersecurity, IT best practices, and even regulatory compliance. A comprehensive security awareness program should train employees about a variety of IT, security, and other business-related topics. These may include how to avoid phishing and other types of social engineering cyberattacks, spot potential malware behaviors, report possible security threats, follow company IT policies and best practices, and adhere to any applicable data privacy and compliance regulations (GDPR, PCI DSS, HIPAA, etc.)

Company Details

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Awards & Recognition

Webroot Security Awareness Training won the following awards in the Security Awareness & Training category

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3 Top Rated Capabilities

1 Top Rated Features

2022

Webroot Security Awareness Training Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webroot Security Awareness Training.

88 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webroot Security Awareness Training?

0% Negative

10% Neutral

90% Positive

Pros

Respectful
Fair
Transparent
Enables Productivity

Feature Ratings

Average 80

Knowledge Tests

Ease of User Management

Variety of Training Materials

Simulated Attacks

Topic Breadth

Security Awareness Dashboards and Reporting

Content Quality

LMS Integration

Gamification

Just in Time Alerts

Customizability

Vendor Capability Ratings

Average 80

Quality of Features

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Vendor Support

Breadth of Features

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Webroot Security Awareness Training Reviews

James R.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2020

Easy to use but lacking granularity or automation

Likeliness to Recommend

6 /10

What differentiates Webroot Security Awareness Training from other similar products?

The integration with the Webroot GSM makes admin tasks easier because you manage clients and enable them in a single portal

What is your favorite aspect of this product?

The ease of management

What do you dislike most about this product?

The lack of automatic user enrolment

What recommendations would you give to someone considering this product?

Give it a try - whilst it's not the most in depth solution out there for this market, it does provide the basic functionality needed. User management is painful but we're told automated enrolment is coming, so that will be a game-changer for us.

Pros

Includes Product Enhancements
Reliable
Performance Enhancing
Security Protects

Cons

Commodity Features
Less Productive
Less Inspiring

Christopher L.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2020

Easy to setup, use, and accepted by Employees

Likeliness to Recommend

10 /10

What differentiates Webroot Security Awareness Training from other similar products?

Ease of use and user friendly

What is your favorite aspect of this product?

Employee engagement.

What do you dislike most about this product?

Nothing comes to mind

What recommendations would you give to someone considering this product?

Seek a Trial to see it for yourself

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Andrea R.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2020

Good solution, well made, bit english only

Likeliness to Recommend

7 /10

What differentiates Webroot Security Awareness Training from other similar products?

Integrated security console, ready to use, bit english only materials...

What is your favorite aspect of this product?

Cloud and integration with other webroot console

What do you dislike most about this product?

English only materials and costs

What recommendations would you give to someone considering this product?

Take care of human side of cyberprotection

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Unique Features

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Webroot Security Awareness Training

What is Webroot Security Awareness Training?

Company Details

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Awards & Recognition

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

Webroot Security Awareness Training Ratings

88 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Webroot Security Awareness Training?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Knowledge Tests Testing is available to gauge the knowledge levels of end-users, particularly after a training module has been completed.

Ease of User Management The CBT product is easy to use and administer with multiple end user groups and to regularly manage the awareness and training program.

Variety of Training Materials Training is delivered through many media including videos, decks, emails, posters, and other supplemental training materials.

Simulated Attacks There is the ability to perform simulated end-user attacks. This includes mock spear-phishing, SMS phishing, and phone social engineering.

Topic Breadth The breadth of training topics being covered is broad and fairly comprehensive, including industry-specific or compliance-based topics as needed.

Security Awareness Dashboards and Reporting Dashboards and reports for employee completion of training, test scores, and other aspects of the security awareness and training program.

Content Quality The content of training is of high quality and goes to the desired level of depth regarding security best practices, while still engaging end users.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Just in Time Alerts Integration with other security technologies, such as DLP, EPP, etc. allows users to be warned before taking potentially dangerous actions.

Customizability Training content can be modified or customized to organizational needs. This can be done through the product itself or by direct request to the vendor.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webroot Security Awareness Training Reviews

James R.

Easy to use but lacking granularity or automation

Likeliness to Recommend

Pros

Cons

Christopher L.

Easy to setup, use, and accepted by Employees

Likeliness to Recommend

Pros

Andrea R.

Good solution, well made, bit english only

Likeliness to Recommend

Pros

Most Popular Webroot Security Awareness Training Comparisons

NINJIO

KnowBe4 Security Awareness Training

Infosec IQ

Proofpoint Security Awareness Training

Hoxhunt

Terranova Security Awareness Training

1
Since last award

Feature Ratings

Knowledge Tests

Ease of User Management

Variety of Training Materials

Simulated Attacks

Topic Breadth

Security Awareness Dashboards and Reporting

Content Quality

LMS Integration

Gamification

Just in Time Alerts

Customizability

Vendor Capability Ratings

Quality of Features

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Vendor Support

Breadth of Features

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization