What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWebex Messaging Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Webex Messaging.
88 Likeliness to Recommend
95 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Helps Innovate
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Granular Access Management
Integration With Productivity Tools
Document Collaboration
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Webex Messaging Reviews
Mariela R.
- Role: Consultant
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2020
Best collaboration solution in the market.
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Webex Teams has a very strong integration with video conferencing devices, something that differentiates it from its competition.
What is your favorite aspect of this product?
That is a very intuitive and easy to use solution. In addition, every month an upgrade comes out with our important features that further improve the solution.
What do you dislike most about this product?
Not much. Only the integration with One Drive can be better.
What recommendations would you give to someone considering this product?
Webex Teams is a collaboration solution that integrates very strongly with video devices making their use very intuitive. Each new feature that is developed at solution level, is always accompanied by a version upgrade throughout the ecosystem. This does not happen with other vendors. Therefore, I strongly recommend the use of this application.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Damian D.
- Role: Consultant
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2020
Good product and easy to use
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Webex teams have a good technical support and documentation from cisco and is very easy to use. Compared with Webex meetings, in teams don´t have the possibility to take remote control to another device.
What is your favorite aspect of this product?
Easy to set up a meeting from any device.
What do you dislike most about this product?
don´t have the possibility to take remote control to another device
What recommendations would you give to someone considering this product?
Check the differences between Webex teams and Webex Meetings.
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Efficient Service
Cons
- Inhibits Innovation
- Vendor's Interest First
Hermes Alejandro R.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2020
All in one in collaboration tool
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
It is a versatile work tool that allows you to cover all the needs presented in a meeting
What is your favorite aspect of this product?
its use is intuitive
What do you dislike most about this product?
I don't like the lack of customization of the meetings that it presents
What recommendations would you give to someone considering this product?
It is an excellent product. There are very few things that do not adapt to the need of a corporation. It is a reliable product of rapid implementation that should not only be for environments where remote locations are available, but also for interlocal work groups.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing