Webex Meetings

What differentiates Webex Meetings from other similar products?

Robust features - Webex provides a wide range of built-in features like screen sharing, annotation tools, whiteboarding, breakout rooms, polls, Q&A, hand raising, and more. Integrations - Webex integrates with common business tools like Outlook, G Suite, Office 365, Slack, etc. making it easy to schedule and launch meetings. Reliability - Webex is backed by Cisco's reliable global infrastructure designed to deliver high-quality video meetings with minimal glitches. Security - Webex has robust security options like end-to-end encryption, PIN protection, waiting rooms, and role-based access controls.

What is your favorite aspect of this product?

Screen sharing - Makes it easy to present slides, documents, or demonstrate software. Multiple participants can share their screens simultaneously. Whiteboarding - The integrated whiteboard allows for real-time collaboration and brainstorming. Great for design sessions. Annotation - Being able to annotate on a shared screen using highlight, text, and drawing tools enhances collaboration. Recording - The ability to record meetings and generate transcripts makes it easy to recap conversations.

What do you dislike most about this product?

Video quality - Similarly, the video can be a bit fuzzy at times, especially for participants with lower bandwidth connections. It works, but isn't the smoothest HD video quality. Session timeouts - Webex has pre-set timeouts that will automatically end meetings after a certain period of inactivity. This can disrupt longer sessions. Mobile experience - While Webex offers mobile apps, the experience isn't as fully featured and polished as the desktop apps in my experience. Some tools don't work as well.

What recommendations would you give to someone considering this product?

Use wired network connections - For best audio/video quality, use wired internet if possible rather than WiFi which could lag. Test your mic and speakers - Run through the setup wizard to optimize devices and test audio/video before an important meeting. Review training resources - Webex provides lots of built-in training videos and guides to help you learn the platform. Set up calendar integrations - Install plugins to sync Webex with your calendar system for easy scheduling. Use headphones - Wearing headphones, especially with a mic, can improve audio quality compared to computer speakers.