What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
94 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Audio Controls
Screen Share
Audio Conferencing Call in Bridge
Instant Messaging
Facilitator Functions
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Jenn W.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Aug 2020
Solid foundational tool
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
This is a foundational tool with integration capabilities and a secure platform to create a user friendly environment.
What is your favorite aspect of this product?
The interface simplicity offers first time and experience users the ability to be productive and not sure 40 buttons to figure out how to execute a function.
What do you dislike most about this product?
As stated above - the simplicity is great, however there are limitations to the simplicity which creates a 'stiff' and sometimes restrictive user experience.
What recommendations would you give to someone considering this product?
1. Ensure you have a full profile for the typical daily users 2. Use a formal RFP process for the evaluation 3. Look at the corporate strategic footprint, existing contracts and direction to avoid duplication and ensure that you can find the proper fit in your digital presence and how to move forward beyond next year.
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Brenda O.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2020
Great product, unmatched conference possibilities
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
I love that webex enables unlimited call ins for web conference meetings. While the call outs are limited to 109 you are able to share with multiple teams at the same time pertinent information. It is easier to pass presenting to another associate or designated person without interrupting the conference
What is your favorite aspect of this product?
My favorite aspect of webex is being able to “pass the ball and change hosts” without ending the conference or any major glitches. You are able to virtually broadcast your conference to many people by sharing telephone key codes. So nobody has to miss the meeting
What do you dislike most about this product?
Sometimes the call me feature does not work. So everyone has to call in with key code
What recommendations would you give to someone considering this product?
If you want a service that allows you to host via computer or telephone this is for you. It is really user friendly.
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Performance Enhancing
Amanda S.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2020
A powerful video conferencing software.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
What makes Cisco webex meetings different is the reliability, guarantee and positive feedback from the people who work with this software, plus it is a tool with diverse functions for every occasion, not just basic video conferencing, it is elegant and corporate scale.
What is your favorite aspect of this product?
My favorite part is that it is easy to use, gives the user confidence to handle a professional tool fluently, has great image and audio quality, and the best part is that screen sharing is fast and doesn't make my computer slow. I can connect from anywhere to a meeting even from my cell phone.
What do you dislike most about this product?
There is nothing about its features that I dislike, but I consider it a bit expensive for the wide variety of cheap and free applications on the market.
What recommendations would you give to someone considering this product?
Cisco webex simplifies video conferencing while offering many tools to collaborate, talk, share, note, teach, and everything that someone may need when working remotely, I recommend it because of the good experiences it has given me.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Inspires Innovation
