What is Volusion?
Volusion provides an all-in-one ecommerce solution for all business types, ranging from startups to large enterprises. Since 1999, Volusion has been committed to connecting people with innovative and powerful commerce solutions to empower their business growth.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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61 Likeliness to Recommend
84 Plan to Renew
54 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+28 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Volusion?
Pros
- Respectful
- Fair
Cons
- Less Inspiring
- Leverages Incumbent Status
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Order Management
Content Management
Catalog Management
Payment Processing
Retargeting Capabilities
Reporting and Analytics
Integrated Search
Order Portal
Predictive Recommendations
Microsite Management
Content Localization
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Volusion Reviews
Richard P.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
You can get it done.
Likeliness to Recommend
What differentiates Volusion from other similar products?
Volusion really lets you scale your business. A lot of other platforms charged more just for having more products.
What is your favorite aspect of this product?
I like the API and the ability to save and run SQL queries.
What do you dislike most about this product?
I don't like that the API isn't 100% supported, isn't completely maintained, and isn't being upgraded over time.
What recommendations would you give to someone considering this product?
Volusion is good about letting you have a lot of stuff in your database, and their API lets you automate a lot of tasks if you know how to code.
Pros
- Security Protects
- Helps Innovate
- Reliable
- Enables Productivity
Tom G.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2021
Somewhat easy to use but clunky, method of pricing
Likeliness to Recommend
What differentiates Volusion from other similar products?
Can't honestly answer.
What is your favorite aspect of this product?
Even though this software is clunky it's still workable even though frustrating.
What do you dislike most about this product?
Quirky, hard to maintain current conformity's seems like many changes are either costly or time-consuming
What recommendations would you give to someone considering this product?
Check carefully find a more modern easy to use package which guarantees they won't rob you later. Establish metrics for higher volume business first that are based on facts and not just numbers to put you in a false position to pay more money.
Pros
- Caring
- Respectful
- Client Friendly Policies
- Altruistic
Cons
- Commodity Features
- Less Generous
- Less Transparent
Jovim V.
- Role: C-Level
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Dec 2021
Business model disappoints.
Likeliness to Recommend
What differentiates Volusion from other similar products?
They are lacking in features vs other e-commerce platforms.
What is your favorite aspect of this product?
The best part of their system is their Order Page (ERP) + Reporting organization.
What do you dislike most about this product?
They bill you based on your gross sales, which defeats the purpose of trying to scale a business.
What recommendations would you give to someone considering this product?
I would not recommend their service.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable