Broadcom Inc.

VMware Carbon Black EDR

7.3 /10

What is VMware Carbon Black EDR?

Carbon Black EDR is an incident response and threat hunting solution designed for security operations center (SOC) teams with offline environments or on-premises requirements. Carbon Black EDR continuously records and stores comprehensive endpoint activity data, so that security professionals can hunt threats in real time and visualize the complete attack kill chain. It leverages the VMware Carbon Black Cloud’s aggregated threat intelligence, which is applied to the endpoint activity system of record for evidence and detection of these identified threats and patterns of behavior

Company Details

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VMware Carbon Black EDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on VMware Carbon Black EDR.

78 Likeliness to Recommend

1
Since last award

92 Plan to Renew

69 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love VMware Carbon Black EDR?

8% Negative

0% Neutral

92% Positive

Pros

Client Friendly Policies
Fair
Altruistic
Acts with Integrity

Feature Ratings

Average 76

Whitelisting Blacklisting

Intrusion Detection Prevention

IOC Consumption

IOC Tools

Automated Threat Response

Continuous Monitoring

Malware Identification Accuracy

Machine Learning

Agent Efficiency

Behavioural Analytics

Task Prioritization

Vendor Capability Ratings

Average 72

Vendor Support

Quality of Features

Breadth of Features

Ease of IT Administration

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

VMware Carbon Black EDR Reviews

Paul A.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

Easy to use

Likeliness to Recommend

8 /10

What differentiates VMware Carbon Black EDR from other similar products?

Support and Features

What is your favorite aspect of this product?

Deployment setup was a breeze

What do you dislike most about this product?

Can get pricy

What recommendations would you give to someone considering this product?

Make sure you understand the rollout and policies

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Itumeleng T.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

Robust but can "brute" block friendly files

Likeliness to Recommend

8 /10

What differentiates VMware Carbon Black EDR from other similar products?

This is the first app control product I have been a user of.

What is your favorite aspect of this product?

My favourite aspect about this product is that it controls what a user can and can't install based on a reputation based policy.

What do you dislike most about this product?

It does hit and miss at times so it can be robust solution but it block files, processes and executables that aren't malicious.

What recommendations would you give to someone considering this product?

If you seek to have an app control solution on a large scale for your endpoints this is the product to go for.

Pros

Performance Enhancing
Client's Interest First
Security Protects
Reliable

Tom S.

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

Once configured, it runs smoothly and just works.

Likeliness to Recommend

8 /10

What differentiates VMware Carbon Black EDR from other similar products?

Well known in the industry. Proven track record in securing the enterprise.

What is your favorite aspect of this product?

Works without getting in the way and rarely exhibits false positives

What do you dislike most about this product?

Pricing could be a little more competitive

What recommendations would you give to someone considering this product?

Make sure all required features are quoted

Pros

Continually Improving Product
Reliable
Enables Productivity
Effective Service

Cons

Leverages Incumbent Status

VMware Carbon Black EDR

What is VMware Carbon Black EDR?

Company Details

Need Assistance?

VMware Carbon Black EDR Ratings

78 Likeliness to Recommend

1 Since last award

92 Plan to Renew

69 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love VMware Carbon Black EDR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Whitelisting Blacklisting Whitelisting and blacklisting of applications and websites that are either certified to be safe, or suspected to be malicious.

Intrusion Detection Prevention Through event monitoring, the detection, countermeasure and prevention of possible security incidents or threats.

IOC Consumption Ability to consume IOCs.

IOC Tools Full export capabilities are simple to execute.

Automated Threat Response Automatic response to threats.

Continuous Monitoring Allows customers to select specific third parties which are continuously monitored, with alerts generated for significant changes in risk scores

Malware Identification Accuracy Malware identification and fingerprinting can provide extensive and deep indicators and analysis of malware detected.

Machine Learning Can provide deep behavioural insights.

Agent Efficiency Agents are lightweight and create few conflicts or performance impacts.

Behavioural Analytics Includes real-time dashboard visualizations, detailed & summary reporting on user behaviour.

Task Prioritization Ability to assign a priority to tasks.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

VMware Carbon Black EDR Reviews

Paul A.

Easy to use

Likeliness to Recommend

Pros

Itumeleng T.

Robust but can "brute" block friendly files

Likeliness to Recommend

Pros

Tom S.

Once configured, it runs smoothly and just works.

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Whitelisting Blacklisting

Intrusion Detection Prevention

IOC Consumption

IOC Tools

Automated Threat Response

Continuous Monitoring

Malware Identification Accuracy

Machine Learning

Agent Efficiency

Behavioural Analytics

Task Prioritization

Vendor Capability Ratings

Vendor Support

Quality of Features

Breadth of Features

Ease of IT Administration

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization