Tyler Technologies Enterprise ERP Logo Award Winner Product Badge
Tyler Technologies Enterprise ERP Logo Award Winner Product Badge
Tyler Technologies, Inc.

Tyler Technologies Enterprise ERP

7.5 /10
Category
Tyler Technologies Enterprise ERP
7.5 /10

What is Tyler Technologies Enterprise ERP?

Take control of your enterprise resource planning (ERP) with Tyler's Munis financial solution. Designed to encompass a wide range of public sector needs, this completely integrated ERP system manages all of your core functions, including financials, human resources and citizen services and revenues.

Company Details


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Awards & Recognition

Tyler Technologies Enterprise ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Tyler Technologies Enterprise ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tyler Technologies Enterprise ERP.

82 Likeliness to Recommend

4
Since last award

95 Plan to Renew

5
Since last award

77 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tyler Technologies Enterprise ERP?

4% Negative
2% Neutral
94% Positive

Pros

  • Respectful
  • Inspires Innovation
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 77

Analytics and Reporting

80

Procurement Management

79

Governance Risk and Compliance

79

Industry Specific Capabilities

77

Accounting and Financial Management

76

Supply Chain Management

76

Job and Project Management

76

Service Management

75

BI and Performance Management

75

Human Capital Management

69

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

80

Quality of Features

79

Business Value Created

78

Ease of Customization

78

Breadth of Features

77

Ease of Implementation

77

Ease of IT Administration

77

Availability and Quality of Training

76

Ease of Data Integration

75

Vendor Support

75

Product Strategy and Rate of Improvement

75

Tyler Technologies Enterprise ERP Reviews

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Feb 2021

Overall happy with system, but must tweak issues

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jill C.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2021

Great products, with nice integration components.

Likeliness to Recommend

9 /10

What differentiates Tyler Technologies Enterprise ERP from other similar products?

The robust reporting under the Financial side.

What is your favorite aspect of this product?

Having the HUB to integrate all products, and allow central location for software access.

What do you dislike most about this product?

Support, at times they have struggles, and things can take considerable amount of time to resolve.

What recommendations would you give to someone considering this product?

Have a staff member who can become our inhouse product expert.

Pros

  • Continually Improving Product
  • Helps Innovate
  • Performance Enhancing
  • Trustworthy

Cons

  • Wastes Time
  • Vendor Friendly Policies
  • Under Delivered

Shawn M.

  • Role: Finance
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2021

Excellent software for core financial management!

Likeliness to Recommend

10 /10

What differentiates Tyler Technologies Enterprise ERP from other similar products?

Industry leader. Large installed client base with which to network.

What is your favorite aspect of this product?

Stability of core software functions. Dependable outcomes.

What do you dislike most about this product?

Ancillary software modules are not best-of-class (e.g. bid module). Main avenue of advancement in these areas is acquisitions which take time to merge into the Tyler ecosystem.

What recommendations would you give to someone considering this product?

If you are looking for a software to manage your governmental financial transactions and accounting processes, than look to Tyler Technologies.

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Slower Product Innovation

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