TrustArc
7.2 /10

What is TrustArc?

The TrustArc Privacy Management Platform is a SaaS solution designed to help manage compliance for privacy regulations, including the GDPR. The platform manages data inventory / mapping, risk and vendor assessments, PIAs / DPIAs, cookie consent, direct marketing consent, individual rights, and TRUSTe certifications. Select the modules you need, and add more at any time. Optional consulting and managed services are available to help with implementation and ongoing operations.

Company Details


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Awards & Recognition

TrustArc won the following awards in the Privacy Program Management category

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TrustArc Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TrustArc.

84 Likeliness to Recommend

1
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TrustArc?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Performance Enhancing

Feature Ratings

Average 84

Privacy Regulatory Database

92

User Access Monitoring

88

Data Subject Request Management

87

Data Discovery

86

Data Flow Mapping

84

Privacy Program Optimization

84

Website Scanning

82

Consent Management

81

Breach Response Support

79

Vendor Capability Ratings

Average 79

Ease of IT Administration

97

Breadth of Features

94

Ease of Customization

91

Business Value Created

89

Quality of Features

89

Ease of Implementation

88

Availability and Quality of Training

86

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Vendor Support

76

Usability and Intuitiveness

75

TrustArc Reviews

Maite M.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent tool for privacy management

Likeliness to Recommend

8 /10

What differentiates TrustArc from other similar products?

TrustArc has constantly updated templates as everything evolves, allowing us to progress and keep up to date with new privacy regulations.

What is your favorite aspect of this product?

TrustArc is a great tool that provides seamless end-to-end privacy that allows us to browse safely and consistently without running into any glitches along the way. I like that it has centralized tools and the capacity it has for risk management. I like that it is constantly updated with much more improved functions, and that the customer support is undoubtedly quite attentive and efficient in solving problems. Identify sensitive data quickly and automatically.

What do you dislike most about this product?

Although it is constantly evolving, it can be difficult to adapt every time there is an update, this can take work, and it really shows that there are certain functions that need improvement.

What recommendations would you give to someone considering this product?

TrustArc is a powerful tool, albeit with a bit of a steep learning curve, but with quite efficient features and tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Thomas S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2020

TrustArc is an advanced privacy program that works

Likeliness to Recommend

8 /10

What differentiates TrustArc from other similar products?

Robust award winning technology

What is your favorite aspect of this product?

Advanced privacy compliance

What do you dislike most about this product?

Learning curve

What recommendations would you give to someone considering this product?

Ensure you learn all the advanced features to maximize use of platform.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy