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LexisNexis

Time Matters

6.6 /10
Category
Time Matters
6.6 /10

What is Time Matters?

Time Matters has evolved into leading law practice management software, trusted by thousands of law firms. Every element and feature of Time Matters is designed specifically with legal professionals in mind. With countless customization options, and features that seamlessly integrate with other core software programs that law firms use daily, Time Matters makes it easy to create documents, manage matters, track time, and conduct the business of law. Reduce time spent on manual processes and fixing errors, and focus on higher-value work for clients.

Company Details


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Time Matters Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Time Matters.

80 Likeliness to Recommend

91 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Time Matters?

0% Negative
14% Neutral
86% Positive

Pros

  • Transparent
  • Trustworthy
  • Fair
  • Continually Improving Product

Feature Ratings

Average 77

Case Management

86

Conflict Management

83

Contact Management

80

Time Management

80

Document Management

79

Accounting and Financial Management

77

Tasks and Workflow Management

75

Reporting Components

75

Calendaring

73

Billing

72

Email Management

63

Vendor Capability Ratings

Average 72

Breadth of Features

78

Availability and Quality of Training

76

Ease of Implementation

75

Vendor Support

75

Ease of IT Administration

74

Business Value Created

72

Usability and Intuitiveness

71

Ease of Data Integration

70

Quality of Features

70

Product Strategy and Rate of Improvement

70

Ease of Customization

61

Time Matters Reviews

Isaac N.

  • Role: Student Academic
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent features

Likeliness to Recommend

7 /10

What differentiates Time Matters from other similar products?

Case administration activities, such as documenting cases, client and opposing counsel exchanges, and court orders, are adequately handled by Time Matters also, my creative mind requires that everything be color labeled with clear typography. I'm expecting version 16 will remedy the lack of choices for changing the font size or color in TM.

What is your favorite aspect of this product?

All of the information is readily available. Additionally, it offers a schedule and email function that will sync with your Outlook calendar and provide you fast access to calendar events to attach to your files.

What do you dislike most about this product?

TM had a built-in accounting application in version 12 that let you handle everything in one place, but now you have to buy a different tool, which is frustrating.

What recommendations would you give to someone considering this product?

Although there are many other choices, TM is by far the finest I have ever used. This software functions for offices with 1 to 100 employees. It is made for legal work, thus I have no idea how it would function in any other occupations.

Pros

  • Altruistic
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Erickson M.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Protective Legal Solution.

Likeliness to Recommend

10 /10

What differentiates Time Matters from other similar products?

Time Matters has stable legal solutions for Enterprises.

What is your favorite aspect of this product?

Time Matters is confined to resolve all the legal challenges.

What do you dislike most about this product?

Time Matters has attentive assistance for legal assistance.

What recommendations would you give to someone considering this product?

Time Matters is decisive in resolving all the legal challenges.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

SCOTT M.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Strong practice management tool, easy to use

Likeliness to Recommend

9 /10

What differentiates Time Matters from other similar products?

All-in-one platform that facilitates billing, calendar, and researchpro

What is your favorite aspect of this product?

The best aspect of this product is that it saves significant time with reporting and organizing

What do you dislike most about this product?

It can be difficult to understand and use at first, but once proficient it helps

What recommendations would you give to someone considering this product?

Users should reach out to client services directly when stuck rather than read the 'Help' sections. The customer service is great.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features