What is ThinkAutomation?
ThinkAutomation powers your business process automation. Automate on-premises and cloud-based business processes to cut costs and save time. Automate incoming communication channels, monitor databases, react to incoming webhooks, web forms and chat bots. Process documents, attachments, local files and other messages sources. Parse and extract data from incoming messages and perform business process actions, such as outbound communications, updating on-premises and cloud databases, CRM systems and cloud services, document processing, systems integration and much more. With ThinkAutomation, you get an open-ended studio to build your automated workflows without volume limitations.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
93 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ThinkAutomation?
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Caring
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sentiment Analysis
Concurrent Work
Action Logging
Unsupervised Launch
Optical Character Recognition
Central Deployment
User Libraries
Automation Apps
Real-Time Debugging
Role-Based Access
Exception Handling
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Customization
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
TA on screen 8 - 2021
TA on screen 9 2021
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An Introduction to ThinkAutomation 5
How to create & deploy a ChatGPT chatbot with access to a private local knowledge base.
Automate anything with ChatGPT
ThinkAutomation Reviews
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2022
Professional Automation for Credible Progression
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
- Role: Sales Marketing
- Industry: Education
- Involvement: Initial Implementation
Submitted Mar 2022
Perfect implementation with a very helpful support
Likeliness to Recommend
Pros
- Saves Time
- Helps Innovate
- Performance Enhancing
- Efficient Service
Cons
- Slower Product Innovation
- Under Delivered
- Leverages Incumbent Status
Zach J.
- Role: Consultant
- Industry: Agriculture
- Involvement: IT Leader or Manager
Submitted Oct 2021
Incredibly reliable product, it is worth the cost
Likeliness to Recommend
What differentiates ThinkAutomation from other similar products?
The pay per process feature
What is your favorite aspect of this product?
It is easy to use and what's staff that don't have a lot of programming experience work with complex data
What do you dislike most about this product?
There really weren't any features that I disliked
What recommendations would you give to someone considering this product?
This product is reliable and well designed. I would highly recommend it
Pros
- Helps Innovate
- Continually Improving Product
- Includes Product Enhancements
- Appreciates Incumbent Status
Cons
- Less Reliable
- Less Productive
- Commodity Features