What is Textmagic?
Textmagic is a business text-messaging service for sending notifications, alerts, reminders, confirmations and SMS marketing campaigns. We provide a popular SMS text messaging service used by businesses worldwide (the USA, UK, Canada & Australia). The tool makes it easy to send notifications, alerts, reminders, confirmations, and SMS marketing campaigns.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
86 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Textmagic?
Pros
- Client Friendly Policies
- Generous Negotitation
- Altruistic
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Text Messaging
Scheduled Messaging
Marketing Analytics
Opt-in
Communication Archive
Mobile Marketing Management
Social Media Marketing Management
Application Integration
Loyalty Promotions Management
Surveys Feedback
Mobile Payments
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Business Value Created
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
[1920] Homepage
10DLC and Toll free
Compose screen
Contacts page
New SMS messenger
Reports page
SMS surveys
SMS templates
Textmagic iOS and Android Apps
Textmagic Reviews
Dinesh M.
- Role: Information Technology
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Feb 2022
My review based on my experience on the this prod.
Likeliness to Recommend
What differentiates Textmagic from other similar products?
Creativity and user friendly
What is your favorite aspect of this product?
Everything
What do you dislike most about this product?
Not at the moment
What recommendations would you give to someone considering this product?
Applications fast
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Client's Interest First
Cons
- Less Productive
- Less Effective Service
- Less Respectful
Xavier V.
- Role: C-Level
- Industry: Recreation
- Involvement: End User of Application
Submitted Feb 2022
Professional 2-way SMS marketing & mass texting
Likeliness to Recommend
What differentiates Textmagic from other similar products?
While many of the alternative offer only outgoing message features, TextMagic allows recipients to respond and the email in stored in it's simple to use interface. The history of the conversations can be retrieved and sorted by contacts which is amazing.
What is your favorite aspect of this product?
Without hesitation, the branded SMS campaigns are exceptional when to comes to showcasing your brand: the Custom Sender ID is perfect for achieving this.
What do you dislike most about this product?
The pricing is a little high. Additionally, I could not segment customers via the CRM.
What recommendations would you give to someone considering this product?
Creating an SMS campaign and sending it to your contact list, from your browser, has never been so easy thanks to TextMagic. I recommend to any business looking for a professional text messaging solutions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Isabelle C.
- Role: C-Level
- Industry: Apparel
- Involvement: End User of Application
Submitted Feb 2022
The Perfect 3rd Party SMS API Integration
Likeliness to Recommend
What differentiates Textmagic from other similar products?
We loved TextMagic from the first day, because we could easily integrate it to our website e-commerce stores and make promotions available to our customers, after their purchases enabling for an enhanced upsell strategy.
What is your favorite aspect of this product?
The virtual numbers are really cool in a way that it did not limit us to just one phone number and one location. Delivery rates are also great from the system side, which further offers reports when messages are not delivered.
What do you dislike most about this product?
TextMagic does offer some extra credits upon recharges. I would appreciate if they could offer these perks in different contexts, rather than just through recharges.
What recommendations would you give to someone considering this product?
Sending bulk SMS from a secure cloud platform from your PC has never been so easy thanks to TextMagic. I strongly recommend for businesses on any size and industry.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing