What is TeamViewer ONE?
TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer ONE?
Pros
- Effective Service
- Respectful
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Endpoint Backup
Discovery
Network Management
Process Automation
Patch Management
Mobile Device Management
Anti Malware Signature Detection
Ransomware Recovery and Removal
Support for IoT Devices
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
TeamViewer ONE UI 1
TeamViewer ONE UI 2
TeamViewer ONE UI 3
TeamViewer ONE
TeamViewer ONE
TeamViewer ONE Reviews
Suzanne D.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2024
Great cost for remote users
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
It has price levels of use
What is your favorite aspect of this product?
When a computer needs to restart, the connection comes back quickly
What do you dislike most about this product?
I wish it could alert of an update before opening
What recommendations would you give to someone considering this product?
You won't regret this purchase
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Nick P.
- Role: Information Technology
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Solid remote access with room for improvement.
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
TeamViewer stands out for its reliable remote access capabilities and robust security features, which make it suitable for managing a variety of remote work environments effectively.
What is your favorite aspect of this product?
The ease of use and reliability of remote access, allowing for seamless support across multiple devices.
What do you dislike most about this product?
File transfer speeds could be improved, especially for handling larger files, which would save time and make workflows more efficient.
What recommendations would you give to someone considering this product?
Evaluate your remote support needs to ensure TeamViewer’s feature set aligns with them. It’s a great tool, especially for IT teams, but consider potential add-ons if you require high-speed file transfers or advanced mobile support.
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Continually Improving Product
Please tell us why you think this review should be flagged.
Jorge R.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2024
Fantastic product!
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
Its user-friendly interface and the set of functions it offers make it one of the best on the market. Very intuitive and easy to use.
What is your favorite aspect of this product?
File transfering and chat text/voz.
What do you dislike most about this product?
So far nothing.
What recommendations would you give to someone considering this product?
strengthen the security of the application and enhance the file transfer option.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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