What is TeamViewer ONE?
TeamViewer ONE helps IT teams get ahead of issues before they become productivity problems. So you can spend less time reacting and more time shaping strategy. Get real-time visibility into endpoints and applications. Detect anomalies earlier, identify root causes faster, and optimize performance before issues impact users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer ONE?
Pros
- Respectful
- Effective Service
- Transparent
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Discovery
Endpoint Backup
Network Management
Process Automation
Anti Malware Signature Detection
Patch Management
Mobile Device Management
Support for IoT Devices
Ransomware Recovery and Removal
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
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TeamViewer ONE UI 1
TeamViewer ONE UI 2
TeamViewer ONE UI 3
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TeamViewer ONE Reviews
Muheet I.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Stable and direct remote connections with clients.
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
TeamViewer stands out from its competition mainly because of the stability it has when connecting several devices remotely, these remote connections are almost never interrupted and that makes TeamViewer attractive. It also offers better data transfer during each remote connection, you can transfer files and documents between several devices just by connecting remotely. TeamViewer offers easier remote connection, just an ID and a password is enough, a much simpler way than other similar platforms.
What is your favorite aspect of this product?
I love how easy TeamViewer is to use, how easy it is to connect to a new device, out clients provide us with remote access every time they need IT services for their companies, TeamViewer helps us to make this remote connection. The quality of video and audio transmission is impressive, you can connect via camera and audio while making the remote connection, that makes the communication active during each remote connection. TeamViewer for mobile phones works perfectly.
What do you dislike most about this product?
The consumption of this platform is high, so its operation on computers or mobile devices that do not have the necessary resources will be quite poor and will not provide a fluid experience. The free version offers a limited experience, which will not allow you to transfer many files during remote connections and also other limits.
What recommendations would you give to someone considering this product?
I recommend that professionals who use TeamViewer have a stable internet connection and a device with good features to support the consumption of this platform, since it consumes many network resources and many computer resources, it does not work correctly on computers that do not have good features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Derrick O.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Fantastic feature
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
The interface and what is has to offer
What is your favorite aspect of this product?
The interface and functions
What do you dislike most about this product?
The cost and updates
What recommendations would you give to someone considering this product?
Give it a short it serves best
Pros
- Continually Improving Product
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
José Elson ..
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2024
Easy to use, Fantastic product!
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
TeamViewer stands out from other similar products due to its ease of use, connection speed, and security. It offers advanced features such as file transfer, remote printing, and multi-platform support, in addition to integration with applications like Microsoft Teams and Salesforce.
What is your favorite aspect of this product?
My favorite aspect of TeamViewer is its ease of use and the reliability of the connection. It makes the remote control and collaboration experience much smoother and more efficient than other solutions in the market.
What do you dislike most about this product?
What I like least about TeamViewer is the limitation of the free version, which can be insufficient for users with more advanced remote control needs.
What recommendations would you give to someone considering this product?
I recommend that those considering TeamViewer assess their specific remote control and collaboration needs, as well as compare TeamViewer's features with other solutions available in the market. TeamViewer's platform is an excellent choice for those looking for an easy-to-use, secure, and reliable remote control and collaboration solution.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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