What is TeamViewer ONE?
TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceTeamViewer ONE Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on TeamViewer ONE.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer ONE?
Pros
- Effective Service
- Respectful
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Endpoint Backup
Discovery
Network Management
Process Automation
Patch Management
Mobile Device Management
Anti Malware Signature Detection
Ransomware Recovery and Removal
Support for IoT Devices
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
TeamViewer ONE UI 1
TeamViewer ONE UI 2
TeamViewer ONE UI 3
TeamViewer ONE
TeamViewer ONE
See what's New in TeamViewer Remote
Digital Transformation in F1: Inside the Mercedes-AMG PETRONAS Factory
TeamViewer ONE Reviews
Nicole K.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2024
Confidence and visible control 10/10/10
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
Generates trust between users and offers greater accessibility to remote visual information.
What is your favorite aspect of this product?
In addition to obtaining visible control of all the information on another device, I like it because it generates confidence and provides security.
What do you dislike most about this product?
I like nothing else
What recommendations would you give to someone considering this product?
It provides security and facilitates the generation of information.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Anand T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2024
Fantastic product!
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
TeamViewer stands out for its cross-platform compatibility, offering seamless access across Windows, macOS, Linux, iOS, and Android. Its robust set of features, including file transfer, remote printing, and high-security encryption, makes it a versatile and reliable solution for remote support and collaboration.
What is your favorite aspect of this product?
My favorite aspect of TeamViewer is its ease of use and reliability. The ability to quickly connect to remote devices with minimal setup, along with its seamless file transfer and multi-platform support, makes it an invaluable tool for both personal and professional use.
What do you dislike most about this product?
One of the aspects I dislike most about TeamViewer is its pricing structure, which can be quite expensive for individuals or small businesses. Additionally, while the software is generally reliable, occasional performance slowdowns or connection issues can occur, especially with low bandwidth. Finally, the frequent updates can sometimes be disruptive and lead to compatibility issues with older versions.
What recommendations would you give to someone considering this product?
I recommend trying the free version first to ensure it meets your needs, especially if you're an individual or small business. If you're considering the paid version, make sure to evaluate the pricing tiers carefully to choose the best plan for your usage and ensure strong internet connectivity for optimal performance.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Author Dipanpreet Kaur (DK) U.
- Role: Student Academic
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Nov 2024
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
convenient
What is your favorite aspect of this product?
easy to use
What do you dislike most about this product?
high data involvement
What recommendations would you give to someone considering this product?
better pricing
Pros
- Saves Time
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
Cons
- Less Caring
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
