What is TeamViewer ONE?
TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer ONE?
Pros
- Effective Service
- Respectful
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Endpoint Backup
Discovery
Network Management
Process Automation
Patch Management
Mobile Device Management
Anti Malware Signature Detection
Ransomware Recovery and Removal
Support for IoT Devices
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
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TeamViewer ONE UI 2
TeamViewer ONE UI 3
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TeamViewer ONE Reviews
Washington A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
The solution is easy to use, but still has a high.
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
TeamViewer is simple to use, it's very feature-rich; but the price is still high for my company.
What is your favorite aspect of this product?
I like the ease of use and popularity of the tool.
What do you dislike most about this product?
Price is high for small businesses
What recommendations would you give to someone considering this product?
The solution is easy to use and very popular.
Pros
- Effective Service
- Caring
- Saves Time
- Acts with Integrity
Cons
- Less Efficient Service
- Less Productive
- Commodity Features
Please tell us why you think this review should be flagged.
Milijana C.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
TeamViewer is totally secure to connect remotely
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
You can connect all identified machines with one click, regardless of location and time, you can also transfer files directly, remote printing, chat, video call with other system, etc. In addition, I can see that all users that have been added to the system are instantly turned on or off. A great benefit of Teamviewer is that you can configure the screen quality to your or the client's liking.
What is your favorite aspect of this product?
Excellent, very solid program where you can access applications and systems remotely, but securely and seamlessly. I like its ability to duplicate the screen and transfer files. It is easy to use when and where I need it and is designed to provide connectivity between operating systems and devices. This cloud-based remote connectivity platform allows me to connect to any device, across multiple platforms, from anywhere, at any time.
What do you dislike most about this product?
The interface can be a little confusing at first, but with a little time invested any doubts or questions are overcome.
What recommendations would you give to someone considering this product?
TeamViewer is a useful remote management, control and help software, it has excellent efficiency and performance when it comes to bandwidth limitation. It is available for all platforms and can even be used from a mobile device. It comes with a wealth of screen sharing tools. You can also use remote control and file sharing, which is wonderful.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Jasveen Kaur K.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2022
Easy to use, gets the job done
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
It is very popular software for remote management, many people use it at personal level.
What is your favorite aspect of this product?
It helps remote manage your device very quickly. Works with multiple Operating Systems
What do you dislike most about this product?
It can get very slow sometimes even with a fast internet service
What recommendations would you give to someone considering this product?
For personal use it is probably the best software out there, for commercial use, get a detailed demo of all the features
Pros
- Reliable
- Appreciates Incumbent Status
- Helps Innovate
- Enables Productivity
Please tell us why you think this review should be flagged.
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