What is TeamViewer ONE?
TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer ONE?
Pros
- Effective Service
- Respectful
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Endpoint Backup
Discovery
Network Management
Process Automation
Patch Management
Mobile Device Management
Anti Malware Signature Detection
Ransomware Recovery and Removal
Support for IoT Devices
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
TeamViewer ONE UI 1
TeamViewer ONE UI 2
TeamViewer ONE UI 3
TeamViewer ONE
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TeamViewer ONE Reviews
Nayab F.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Aug 2022
TeamViewer - A way to connect remotely
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
TeamViewer is very user friendly. It has lot of features. One can easily work with remote computers and solve the problems easily through TeamViewer. Some of its major features includes recording of sessions, chatting in real time, sharing of documents and links. Also to add the sessions formed are very secure as they are encrypted.
What is your favorite aspect of this product?
Connecting PCs from anywhere in the world with easy access over the internet.
What do you dislike most about this product?
There are no dislikes as such. Being a great product, it makes life easy by providing a platform for sharing screens over the web.
What recommendations would you give to someone considering this product?
I would surely recommend others to go ahead with the product as the platform is very easy to use and provides an easy way to connect with the peers in real time.
Pros
- Security Protects
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Isaías P.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Fantastic product that makes your work easier!
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
TeamViewer te ofrece una sencilla instalación. Esto te ofrece la oportunidad de que personas que no tienen altos conocimientos en el sector de las tecnologías puedan usarlo sin ningún tipo de problema.
What is your favorite aspect of this product?
TeamViewer te ofrece una baja latencia y sencillez de uso. La gestión de conexiones mediante el registro de una cuenta personal es muy potente, lo cual facilita el acceso remoto a hosts. Y por supuesto, la versión gratuita es tremendamente productiva y eficiente.
What do you dislike most about this product?
TeamViewer a día de hoy no muestra ningún aspecto negativo que me afecte personalmente.
What recommendations would you give to someone considering this product?
TeamViewer te ofrece una facilidad que pocas aplicaciones de control remoto ofrecen. Sin duda alguna, la mayor de sus ventajas es la sencillez de uso junto a una buena interfaz gráfica que te hará sentir completamente inmerso en el host remoto como si de tu propio host se tratase.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
Andrey L.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Best Overall Remote Client, But not for Everyone
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
Team Viewer is slowly creating a multi facet business suite. It’s expanded functionalities extend beyond a remote client service and offers collaboration, file management systems, and video conferencing.
What is your favorite aspect of this product?
Team Viewer is mostly reliable and has a great support team readily available when an issue arises. Their product is innovative and is constantly improving ways that businesses can use remote client access as an asset to their operations.
What do you dislike most about this product?
Team Viewer’s pricing structures seem unreasonable in comparison to the fair market value for similar services.
What recommendations would you give to someone considering this product?
Team Viewer is not for small scale businesses with only an intent of having remote access to servers. Though they offer a wide array of applications, the pricing structure and target audience is mostly meant for large corporations.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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