What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
96 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Effective Service
- Respectful
- Fair
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Discovery
Process Automation
Network Management
Patch Management
Endpoint Backup
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
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TeamViewer Remote Reviews
Swastik P.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Easy to use and fantastic product!
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
It's been in picture for a long while. It's trustable and optimized pretty well for even low end systems.
What is your favorite aspect of this product?
Able to access and change required at client's end.
What do you dislike most about this product?
nothing. Few bugs occur here and there which can be ignored.
What recommendations would you give to someone considering this product?
It's a well organized finished product, can absolutely go with it.
Pros
- Effective Service
- Respectful
- Helps Innovate
- Continually Improving Product
Riju M.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2024
User friendly Screenshare software
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
Hassle-free navigation
What is your favorite aspect of this product?
Easy to view other's screen
What do you dislike most about this product?
Security features can be improvised
What recommendations would you give to someone considering this product?
Highly recommended screenshare software
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Raghavendra H.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
A reliable and useful remote control tool
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer we do not need to travel to each location to diagnose a computer and IT staff can provide efficient service, since we can interact with a computer or laptop remotely.
What is your favorite aspect of this product?
TeamViewer is a secure platform, so there is confidence that our information will not be intercepted by third parties.
What do you dislike most about this product?
It can provide both users a full report at the end of the session of what all has been done.
What recommendations would you give to someone considering this product?
The remote desktop is on top that provides technical support, which means that a technical person not physically present can access the computer to troubleshoot and it provides reliable and secure remote connectivity.
Pros
- Effective Service
- Client Friendly Policies
- Acts with Integrity
- Generous Negotitation