SYSPRO ERP
7.6 /10

What is SYSPRO ERP?

Your organisation's success demands focus on many different aspects of business. Regardless of the size of the organisation, operational complexities are a reality and the need for accurate record keeping, resource allocations, analysis, planning and reporting are necessary. Enterprise Resource Planning solutions from SYSPRO provide you with the right toolkit to manage your business.

Company Details


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Awards & Recognition

SYSPRO ERP won the following awards in the Enterprise Resource Planning - Midmarket category

SYSPRO ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SYSPRO ERP.

84 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SYSPRO ERP?

0% Negative
19% Neutral
81% Positive

Pros

  • Respectful
  • Appreciates Incumbent Status
  • Friendly Negotiation
  • Efficient Service

Feature Ratings

Average 79

Supply Chain Management

89

Procurement Management

84

Job and Project Management

81

Service Management

81

Accounting and Financial Management

79

Industry Specific Capabilities

79

BI and Performance Management

78

Analytics and Reporting

77

Human Capital Management

77

Customer Relationship Management

74

Governance Risk and Compliance

72

Vendor Capability Ratings

Average 77

Availability and Quality of Training

82

Ease of Implementation

81

Vendor Support

78

Breadth of Features

78

Product Strategy and Rate of Improvement

77

Ease of Customization

76

Business Value Created

76

Ease of IT Administration

75

Quality of Features

74

Ease of Data Integration

73

Usability and Intuitiveness

70

SYSPRO ERP Reviews

Roger A.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Best ERP option for a small to medium company

Likeliness to Recommend

8 /10

What differentiates SYSPRO ERP from other similar products?

SYSPRO ERP requires much less infrastructure investment than similar products and demands less time from the IT administrator.

What is your favorite aspect of this product?

Vendor support, widely used by companies in my region, direct access to the database to extract data.

What do you dislike most about this product?

Poor reporting capability, almost no BI support, hard to extract data to use on 3rd party BI tools. Cumbersome customization.

What recommendations would you give to someone considering this product?

If you are on a budget SYSPRO can be licensed by modules and with a little training, an internal resource could extract data to a 3rd party reporting/BI tool

Pros

  • Acts with Integrity
  • Reliable
  • Respectful
  • Enables Productivity

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Performance Enhancing

Irene M.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use, Management Tool, MNF Concepts proven

Likeliness to Recommend

8 /10

What differentiates SYSPRO ERP from other similar products?

Worldwide used in various of Industries, Not Industry Specific Ease of Data output in Various Forms Auditing & Securities User friendly Continuously evolving

What is your favorite aspect of this product?

Reporting & Finance

What do you dislike most about this product?

Installations where IT Specialist are ignorant (Microsoft & Sql Specialist)

What recommendations would you give to someone considering this product?

Start with the Minimum of Modules Use a Vendor that have years of Experience & Knowledge (On the Ground & In the environment) They have the Knowledge of the 20% 3rd party products to run your business effectively and the inclusion of your Business Structures is vital. Business processes define, clarified and approve by all Management, departments include your Department Heads and Staff The more Heads together the greater your success of a 100% Installation Customers Relationships are built during this process, Vendors in the environment and involvement spans years Product must do the work and You will reap the benefits

Pros

  • Continually Improving Product
  • Unique Features
  • Caring
  • Acts with Integrity

Cristiane J.

  • Role: Finance
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use, but not intuitive.

Likeliness to Recommend

7 /10

What differentiates SYSPRO ERP from other similar products?

My experience is based on SAP, so when using Syspro I found it not so friendly, and I had hard times running sales reports to the entire department just because segregation of roles wasn’t available. In addition, the parametrization for those reports were not very flexible.

What is your favorite aspect of this product?

It’s a tool that offers an easy navigation, even though not intuitive.

What do you dislike most about this product?

Lack of integration between the functions, and reports not flexible for customization.

What recommendations would you give to someone considering this product?

It’s a fair ERP tool, which means you can find a good way to integrate your business with a reliable system. However, don’t expect flexibility and great functionalities.

Pros

  • Respectful
  • Client Friendly Policies
  • Includes Product Enhancements
  • Helps Innovate

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