What is Swoogo?
Your virtual event needs somewhere to hang out, and there's a party at our place. From registration to day-of-event pages, streaming to engagement, The Swoogo platform is a perfect home for your virtual events.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
2
Since last award
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Swoogo?
Pros
- Reliable
- Inspires Innovation
- Respectful
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Registration Process/Integration
Customer Support
Presentation/ Webinar Capabilities
Metric and Reporting
Vendor e-Commerce
Networking Facilitation
Exhibitor or Vendor Environment
Branding and Visual Customization
Social Media Channel Integration Outbound
Whitelabeling
Gamification
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
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Swoogo Reviews
Karen M.
- Role: Consultant
- Industry: Agriculture
- Involvement: Vendor Selection and Purchasing
Submitted May 2023
Excellent if you’re willing to put in the work!
Likeliness to Recommend
What differentiates Swoogo from other similar products?
The ease of set-up for registration, and the ability to customize mobile app.
What is your favorite aspect of this product?
Being able to share the mobile app with registrants was great!
What do you dislike most about this product?
Getting things set up wasn’t always intuitive; there was a lot of trial/error and testing before we were able to get to a place we liked for the Registration Site & App. Designing the website for our event ended up falling to the back-burner.
What recommendations would you give to someone considering this product?
Understand your need for the app at the same time you are planning for event; there were many missed opportunities because it took some time to understand functionalities between the site v mobile app that we ended up just using a very basic version instead of leveraging all the app had to offer.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Cons
- Charges for Enhancements
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2023
Easy to learn and adapt to the available tools.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Rozaan T.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Fantastic product! Easy to use.
Likeliness to Recommend
What differentiates Swoogo from other similar products?
Simple, effective and less configuration needed.
What is your favorite aspect of this product?
Instance changes.
What do you dislike most about this product?
Still using bootstrap 3.
What recommendations would you give to someone considering this product?
Its easy to setup.
Pros
- Performance Enhancing
- Caring
- Saves Time
- Fair