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What is Swoogo?
Your virtual event needs somewhere to hang out, and there's a party at our place. From registration to day-of-event pages, streaming to engagement, The Swoogo platform is a perfect home for your virtual events.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
2
Since last award
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Swoogo?
Pros
- Reliable
- Inspires Innovation
- Respectful
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Registration Process/Integration
Customer Support
Presentation/ Webinar Capabilities
Metric and Reporting
Vendor e-Commerce
Networking Facilitation
Exhibitor or Vendor Environment
Branding and Visual Customization
Social Media Channel Integration Outbound
Whitelabeling
Gamification
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
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Swoogo Reviews
Rachel J.
- Role: Operations
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
A great, logical product worth your consideration
Likeliness to Recommend
What differentiates Swoogo from other similar products?
It’s an all in one platform for event data. So many elements are executed thoughtfully & well. It’s a more technical product than many others with so many capabilities.
What is your favorite aspect of this product?
That it’s functionality is linear. Once you ‘get’ how it works, you apply the same logic to other areas of the software. It took me a while to operate efficiently but once I understood it, it streamlined many things.
What do you dislike most about this product?
This may have changed, but the translations weren’t great and we were a bilingual company with a lot of content to translate. It would be a huge time saver if this content had to be tweaked but not sent out for translation.
What recommendations would you give to someone considering this product?
You likely already have something in place for your registration system…this might be worth the switch depending on all the things you need to do with registrant data. Get your internal team on board. This needs buy in to work optimally.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Nikki O.
- Role: Vendor Management
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Incredibly user friendly
Likeliness to Recommend
What differentiates Swoogo from other similar products?
Very easy to use and customize. Also very easy to utilize as a bilingual platform and to switch between both languages to ensure continuity and consistency. The customer service / support team are quick to respond and their update emails always made me laugh!
What is your favorite aspect of this product?
How easy it is to use, both design wise on the front end and in terms of creating reports and utilizing info on the back end.
What do you dislike most about this product?
I can't think of anything I didn't like.
What recommendations would you give to someone considering this product?
It's worth it!
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Arjun A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Fantastic product! I love it
Likeliness to Recommend
What differentiates Swoogo from other similar products?
Swoogo stands out from other event management software products with its user-friendly interface, flexible pricing, and robust feature set. Swoogo's drag-and-drop website builder, automated event communication tools, and customizable registration forms make it easy for event organizers to create and manage events.
What is your favorite aspect of this product?
Customizable registration forms and drag-and-drop website builder are often praised by event organizers as some of the most user-friendly and efficient features of the platform.
What do you dislike most about this product?
Its occasional technical glitches or slow loading times when using certain features of the platform.
What recommendations would you give to someone considering this product?
If you're considering Swoogo, I recommend taking advantage of the free trial, familiarizing yourself with the platform, utilizing support resources, and considering your event needs to make the most of its features and create successful events.
Pros
- Efficient Service
- Saves Time
- Reliable
- Performance Enhancing
