What is Squarespace?
From websites and online stores, to marketing tools and analytics, Squarespace is the all-in-one platform to build a beautiful online presence. Our platform empowers millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories and create an impactful, stylish, and easy-to-manage online presence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
86 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Squarespace?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web Publishing Capabilities
Standard Templates
Content Security
Management Interface
Translation Facilitation
E-Commerce Integration
Content Repository
Multi Channel Support
Digital Asset Management
Social Media Integration
Analytics and Reporting
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Vendor Support
Availability and Quality of Training
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Squarespace Reviews
Mara M.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jan 2020
Really good product for a reasonable price
Likeliness to Recommend
What differentiates Squarespace from other similar products?
Ease of installation
What is your favorite aspect of this product?
Easy to customize
What do you dislike most about this product?
Not much really
What recommendations would you give to someone considering this product?
Great product, good price
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Fred B.
- Role: C-Level
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Jan 2020
Any small business wishing for easy implementation
Likeliness to Recommend
What differentiates Squarespace from other similar products?
Primarily the cost from the ones I researched
What is your favorite aspect of this product?
Ease of implementation and functionality
What do you dislike most about this product?
Integration with social media platforms
What recommendations would you give to someone considering this product?
If someone with a small business is looking for a cost-effective product this is a good way to go
Pros
- Enables Productivity
- Helps Innovate
- Trustworthy
- Saves Time