What is Squarespace?
From websites and online stores, to marketing tools and analytics, Squarespace is the all-in-one platform to build a beautiful online presence. Our platform empowers millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories and create an impactful, stylish, and easy-to-manage online presence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
86 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Squarespace?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web Publishing Capabilities
Standard Templates
Content Security
Management Interface
Translation Facilitation
E-Commerce Integration
Content Repository
Multi Channel Support
Digital Asset Management
Social Media Integration
Analytics and Reporting
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Vendor Support
Availability and Quality of Training
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Squarespace Reviews
Matthew Lucca C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2023
Squarespace: Leading CMS.
Likeliness to Recommend
What differentiates Squarespace from other similar products?
Dozens of plugins, many options, unlimited amounts of intranet content, blogs, etc. Excellent accommodation, affordable (in terms of costs)
What is your favorite aspect of this product?
Dozens of plugins, excellent hosting, high redundancy... Finally, create websites from the intranet.
What do you dislike most about this product?
I like this platform, I have had a pleasant experience.
What recommendations would you give to someone considering this product?
It is very versatile, providing all the flexibility you may need, from unlimited plugins and more.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Saves Time
Gabriel R.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Sep 2023
A highly professional and sophisticated software
Likeliness to Recommend
What differentiates Squarespace from other similar products?
I've used many website builders and so far, Squarespace has proven to be very efficient, complex, yet simple to learn and use. The templates are sophisticated and contemporary, giving me great visual options for food industry related website designing. The email templates are also up to par as you can brand its design with one's website branding and look. The marketing tools are exceptional, too, and very clear to understand and execute.
What is your favorite aspect of this product?
I love the ease of moving the blocks around and also updating each page when needed. The same with the weekly email newsletters as they need to be changed every week, yet the adjustments are done very quickly and easily thanks to Squarespace's integrated and manageable software.
What do you dislike most about this product?
I wish there were more Text Font options for the email newsletters.
What recommendations would you give to someone considering this product?
Once you learn the software well, the creativity part will take over, and from there the capabilities are so many. Using Squarespace has become quite enjoyable to use :)
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tolulope L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Initial Implementation
Submitted Aug 2023
Great for simple websites
Likeliness to Recommend
What differentiates Squarespace from other similar products?
Square-space is quite intuitive. They have clearly invested in providing a good user experience.
What is your favorite aspect of this product?
The puzzle like interface for building websites
What do you dislike most about this product?
The limitations with integrations
What recommendations would you give to someone considering this product?
May be a good option for simplicity and ease of use but consider WIx and Wordpress for something more complex
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity