What is Square for Restaurants?
Square for Restaurants is a point-of-sale platform built from the ground up with software, hardware, and payments to streamline your entire restaurant operation. It’s built for front of house and back of house. And it’s built for speed.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
1
Since last award
92 Plan to Renew
3
Since last award
79 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Square for Restaurants?
Pros
- Reliable
- Enables Productivity
- Saves Time
- Performance Enhancing
Cons
- Under Delivered
- Leverages Incumbent Status
- Less Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Advanced Reporting Analytics
Integrations
Payment Processing
Mobile Capabilities
Workforce Management
Check Settlement Types
PCI Compliance
Kitchen Course Management
Advanced Compliance & Statutory
Multiple Venue Property Concept Support
Inventory Recipe Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Quality of Features
Ease of Customization
Square for Restaurants Reviews
Aidan F.
- Role: Consultant
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Mar 2023
Great product, easy to use. Fair value.
Likeliness to Recommend
What differentiates Square for Restaurants from other similar products?
Integrated payment and POS all in one system. Multiple product types to suit individual needs for businesses. Quick and easy set up and integration. No hidden or unreasonable fees
What is your favorite aspect of this product?
How they offer different products for different business needs and how the system works as a point of sales as well as payment
What do you dislike most about this product?
Software can sometimes be slow but is generally fine
What recommendations would you give to someone considering this product?
Take a look at their entire lineup of products in order to find the one that suited to their needs
Pros
- Continually Improving Product
- Unique Features
- Caring
- Saves Time
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Nov 2022
Easy to use! But high credit card fees!
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Less Efficient Service
- Less Inspiring
- Less Respectful
Hegar M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
provide excellent step-by-step instructions to hel
Likeliness to Recommend
What differentiates Square for Restaurants from other similar products?
Their support is very responsive and helpful. Anytime I've had trouble understanding an email I received from Square or how to update something on an invoice, I've used the chat feature. Agents are prompt and provide excellent step-by-step instructions to help. If they didn't have a solution, they assured me that they would submit it as a request to development or let me know when it would arrive. Customer management UI beyond the initial transaction is not the easiest to use
What is your favorite aspect of this product?
Robust options for creating payment forms and specific fields. Easy implementation and integration in the e-commerce site. Navigating a change like upgrading a bank account to a recurring transaction is difficult. I love Square 's automation and reasonable billing. It also looks very professional for my tenants who pay their rent using my online Square payment option.
What do you dislike most about this product?
Initially, the monthly cost was a bit high for my lower number of users, but my billing was adjusted to the unique needs of my business.
What recommendations would you give to someone considering this product?
I love not having to keep a payment schedule and not having to remember anyone's payments. I also don't have to save your credit card numbers, which minimizes the chances of problems with someone losing their card number. But I recommend changing a card, and if you add a card and set it as default, it doesn't carry over to transactions already made, and as I noted above, that's hard to fix. You pretty much have to remove the old card and just have the new one on file.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
